Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kitzia Lopez

Moses Lake

Summary

Developed strong interpersonal and communication skills in fast-paced, multilingual customer service environment. Demonstrated ability to navigate complex customer interactions and resolve issues effectively, fostering positive relationships. Seeking to transition into new field, bringing diverse skill set adaptable to various professional settings.

Offering strong work ethic and adaptability, eager to develop in construction environment. Brings ability to learn safety protocols and construction methods quickly. Ready to use and develop teamwork and problem-solving skills in any role.

Overview

2
2
years of professional experience

Work History

Construction Worker

Fisher Construction Group
11.2024 - 05.2025
  • Leader of Fire Watch team.
  • Fire Watch personnel maintain surveillance of areas where hot like welding or cutting has occurred.
  • Improved team productivity with comprehensive training programs for new hires and ongoing professional development for existing staff.
  • Collaborated with subcontractors for successful integration overall project plans.
  • Developing and implementing a written Fire Safety Plan.
  • Keep flammable materials away from ignition sources, watching for sparks or embers and responding immediately if a fire starts.
  • Recognize new hot work areas and position employees in certain areas, depending on the risk.

Head Hostess

Inca Restaurant
03.2023 - 08.2024
  • Warmly greeted and escorted guests to their assigned tables seating 80-180 patrons per shift.
  • Coordinated with the waitstaff, kitchen and managers to ensure each guest was assigned and satisfied with their service.
  • Presented menus and daily specials to seated guests while ensuring they had napkins, water, and silverware.
  • Swiftly and gently addressed any costumers complaints or concerns, escalating it to management when necessary.
  • Managed reservations seating arrangements, and waitlists to optimize guest flow and minimize wait times.
  • Coordinated 15-30 reservations per shift through phone.
  • Managed daily sales for orders To-go and DoorDash.

Education

High School Diploma -

Moses Lake High School
Moses Lake, WA
05-2024

Skills

  • Problem-solving
  • Team collaboration
  • Worksite safety
  • Construction
  • Attention to detail
  • Cultural Empathy
  • Bilingual in (Spanish) and (English)
  • Energetic and Enthusiastic
  • Merit
  • Active Learning
  • Computer Skills
  • Active Listening
  • Attention to Detail

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Construction Worker

Fisher Construction Group
11.2024 - 05.2025

Head Hostess

Inca Restaurant
03.2023 - 08.2024

High School Diploma -

Moses Lake High School

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