Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kitzya Herrera

Summary

Personable social worker with proven track record of managing and leading social services programs. Skilled in program management, budgeting and program evaluation. Strong collaborator and committed to leading and inspiring teams to achieve shared goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Program Manager - LatinoBuilt

01.2022
  • Program development and management, Grants management for several grants totaling $300,000, Developed and lead education and training program for contractors in the latine community in our association, Curriculum development, Supply procurement, Translation services (English to Spanish), Built program plan and evaluation, Marketing using a variety of media accounts including eventbrite, canva, and google suite, Networking and tabling events, Vendor management, Event management

Lead Community Development Coordinator - Terros Health

01.2019 - 01.2021
  • Volunteer management and recruitment for up to 20 volunteers, Workshop implementation - safeTALK, ASIST, Life Skills, Mental Health First Aid, Safe Out Youth, LGBTQ+ 101, Opioid prevention Presentation, and others, Program documentation management Managed documentation, research, assured grant goals and objectives were met, implemented and documented surveys for program effectiveness, Grant research and writing, Lead coordination for a substance use prevention program focused on LGBTQ+ Youth (Safe Out), Social media management Created social media posts on Instagram and Facebook (safeoutaz), and created event flyers, Event coordination, Established partnerships with community, organizations, and businesses, Budget management and documentation for $126,000 state grant

Lead Prevention Specialist - Area Agency on Aging

01.2018 - 01.2019
  • Managed two staff members and 20 volunteers, Workshop implementation - safeTALK, Mental Health First Aid, and others, Lead coordination for state opioid use prevention grant for older adults, Created social media sites on Facebook and Instagram and also crested posts, Budget management and documentation for $190,000 state grant, Curriculum development - One time presentations focused on opioid misuse/abuse and prevention, Program documentation, Coordinated 7 Drug Take Back events, which included; working with local government, law enforcement, venues, community organizations, and marketing

Community Development Coordinator - Terros Health

01.2016 - 01.2018
  • Event Coordinator for 'Quinceanera Sin Alcohol,' a year long program for girls and their families
  • The event was catered for 500 guests, 40 volunteers, and 20+ event sponsors, Drug take back events - which included; working with local government, law enforcement, venues, community organizations, and marketing, Workshop implementation - safeTALK, All Stars, Quinceanera Sin Alcohol Curriculum, one time Presentations on substance use, Curriculum development - Created a 6 session life skills Quinceanera curriculum for parents and girls as well as one time presentations on opioid, marijuana, and other substances, Substance free family fun events - 2 held yearly, which included working with local law enforcement, City of Phoenix, venues, community organizations, and marketing, Grant research and writing, Grant documentation and data entry, Donations and sponsorship management

Resident Service Coordinator - Mercy Housing

01.2008 - 01.2013
  • Provided community resources to parents, Budget management, Large event coordination- approximately 5 events per year, Coordinated after school and summer programs in a community center located on low income family property, After school and summer program scheduling, Supply procurement, Summer food program management and coordination, Volunteer coordination, Social services referrals such as food boxes, Donation and sponsorship management

Case Manager - YWCA PDX

01.2023 - 01.2024
  • Info and resource referral, Service coordination and advocacy, Advocate and Case manager for elderly in Gresham, Developed individual case files for 50+ clients, Conducted home visits, Monitored and document clients progress, Assisted clients with applying to OPI (Oregon Project Independence) and Family Caregiver state grants, Networking and tabling events, Back end documentation development

Education

General AA -

Glendale Community College

General AA -

Phoenix College

Skills

  • Microsoft Office programs (Word, Excel, and PowerPoint)
  • Google Suite
  • Organized
  • Independent
  • Creative
  • Community oriented
  • Empathetic

Certification

  • SafeTALK Instructor
  • ASIST Instructor
  • Mental Health First Aid instructor
  • QPR instructor
  • Grant management
  • Budget management
  • Volunteer recruitment and management
  • Facilitation
  • Program management
  • Grant writing
  • Coalition management
  • Exceptional networking skills
  • Advocacy
  • Community engagement
  • Curriculum development
  • Social media development and management

Timeline

Case Manager - YWCA PDX

01.2023 - 01.2024

Program Manager - LatinoBuilt

01.2022

Lead Community Development Coordinator - Terros Health

01.2019 - 01.2021

Lead Prevention Specialist - Area Agency on Aging

01.2018 - 01.2019

Community Development Coordinator - Terros Health

01.2016 - 01.2018

Resident Service Coordinator - Mercy Housing

01.2008 - 01.2013

General AA -

Glendale Community College

General AA -

Phoenix College

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Kitzya Herrera