Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kiuana Johnson

North Plainfield,NJ

Summary

Dedicated professional with a solid background in high-volume office experience. Upbeat individual with a friendly demeanor and sound judgment to handle diverse daily tasks.

Overview

12
12
years of professional experience

Work History

Warehouse Assistant

amazon fulfillment center
Somerset, NJ
03.2023 - 08.2024
  • Received and processed incoming orders, ensuring accuracy of information.
  • Verified stock inventory levels and maintained records of items shipped and received.
  • Packed goods for shipment, including labeling boxes and preparing shipping documents.
  • Cross-checked order forms against actual products received or sent out for accuracy.
  • Inspected returned merchandise for damages before restocking shelves properly.
  • Count/ Scan items making sure inventory is correct

Companion Aide

U.T.C.A.O
Union, NJ
04.2021 - 11.2022
  • Provided companionship and emotional support to clients.
  • Assisted with activities of daily living such as dressing, grooming and eating.
  • Supported clients in maintaining a safe environment by helping them stay organized and ensuring that all safety protocols were followed.
  • Assisted with correspondence between physicians, families and other health care providers regarding patient care plans.
  • Sought out resources within the community that could benefit the client's overall well-being.
  • Organized social outings for the client such as visiting friends or attending community events.
  • Assisted clients with maintaining good personal hygiene.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes

Customer Service Representative

Ralph Lauren
Elizabeth , NJ
10.2018 - 03.2020
  • Counted and balanced cash drawer at the beginning and end of shift.
  • Ensured compliance with established internal control procedures relating to cash handling activities.
  • Developed and maintained store policies and procedures.
  • Monitored store performance metrics, including sales, profitability and customer service ratings.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Multitasking
  • Good communication skills

Administrative Assistant

Future Project child protection referring agency
Piscataway, NJ
09.2012 - 05.2018
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Scheduled appointments between clients and customers and internal staff members.
  • Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
  • Assisted with scheduling drivers according to customer requirements and ensured timely meet appointments.
  • Spreadsheets
  • Computer Skills

Education

Business Communications

Union County College
Cranford, NJ

Culinary Arts

Kitchen Table
Hillside, NJ

Skills

  • Multitasking
  • Multi-Line Telephone Systems
  • Problem-Solving
  • Time Management
  • Logistics Coordination
  • Spreadsheet Management
  • Document Organization
  • Personal Care Aide (PCA)
  • Appointment Scheduling

Affiliations

  • Drill team assistant coach
  • Feeding the less fortunate with my daughter on holidays
  • voluntary work within my community

Timeline

Warehouse Assistant

amazon fulfillment center
03.2023 - 08.2024

Companion Aide

U.T.C.A.O
04.2021 - 11.2022

Customer Service Representative

Ralph Lauren
10.2018 - 03.2020

Administrative Assistant

Future Project child protection referring agency
09.2012 - 05.2018

Business Communications

Union County College

Culinary Arts

Kitchen Table

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Kiuana Johnson