Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kivia Chaves

Sunrise

Summary

Interned in a Federation of Industries for a year, during which I developed very good communication, management, and organization skills, in addition to experience with customer service and multitasking, as well as business understanding, system skills, and attention to detail. And successfully mentored juniors, contributing to our team's growth by identifying new market opportunities.

Overview

1
1
year of professional experience

Work History

Foreign Trade Assistant

FIEPA - State of Para’s Federation of Industries
01.2024 - 12.2024
  • Offered assistance to Brazilian local businesses interested in foreign trading by assisting in the preparation of necessary documentation, planning agendas, working on statistical graphics for data analysis, monitoring stock levels, as well as providing high-quality customer care, selling products, contacting companies, welcoming customers, and organizing events.
  • Provided training and mentorship to junior team members, sharing industry knowledge about best practices in foreign trade management.
  • Contributed to the company's overall growth by identifying new market opportunities and cultivating relationships with clients, suppliers, and government agencies.
  • Evaluated the effectiveness of marketing campaigns targeting specific regions or industries within the context of their potential impact on sales performance abroad.

English Tutor

PERNOH
01.2024 - 06.2024
  • Voluntary work at a nonprofit organization (PERNOH) as an English teacher. I would elaborate classes and arrange the supplies as well. Required planning, organization, patience and, most importantly, attentiveness.
  • Developed lesson plans to engage students in English language learning. Assessed student progress and provided feedback to improve performance.
  • Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.

Education

Bachelor’s Degree In Process - Civil Engineering

Cesupa University
Belem, Para, Brazil

Skills

  • Multilingual communication
  • International marketing
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Customer assistance
  • Multitasking
  • Excellent communication

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
French
Elementary
Spanish
Elementary

Timeline

Foreign Trade Assistant

FIEPA - State of Para’s Federation of Industries
01.2024 - 12.2024

English Tutor

PERNOH
01.2024 - 06.2024

Bachelor’s Degree In Process - Civil Engineering

Cesupa University

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Kivia Chaves