Open To Work
Kiwan Wilson
Procurement Specialist
Tempe,AZ
Summary
Supply chain specialist with extensive experience in customs compliance, inventory control, customer service, and transportation logistics. Proven track record in developing and implementing process controls that enhance quality and reduce costs. Strong team player dedicated to driving initiatives that increase revenue and operational efficiency.
Overview
6
6
years of professional experience
Work History
Supply Chain Specialist, GPCS, Procurement
Amazon
Tempe, United States
08.2024 - Current
- Issued and managed 300+ RFQs/RFPs to service providers across Amazon Grocery Logistics and SSD facilities
- Conducted comprehensive supplier analysis and price comparisons to ensure competitive procurement for 300+ Amazon sites.
- Monitored 3P supplier compliance with site-level contracts and service terms, ensuring adherence to SLA response times.
- Reduced refused orders by 20% through proactive forecast alignment and communication with fulfillment sites.
- Facilitated demand planning for temperature-sensitive items and packaging, ensuring compliance with state-level regulations (e.g., COI requirements in New Jersey).
- Collaborated cross-functionally to develop SOPs for Amazon Grocery order planning.
- Championed the completion of end-of month cycle count reports, ensuring inventory accuracy and compliance through proactive coordination and cross-functional team collaboration
Inside Sales Specialist
Yelp
Remote
04.2024 - 12.2024
- Generated 24k in revenue first month with average deal size of $350.
- Consistently achieved and exceeded sales targets by delivering tailored digital marketing solutions that met client needs and boosted their online presence.
- Executed daily metrics of 120 dials, 8 DMs, and 2 pitches to enhance client engagement.
- Led initiatives that increased local business visibility for clients on Yelp through targeted SEO strategies.
Credit Analyst
Staples
Remote
04.2023 - 03.2024
- Executed invoicing and account reconciliations for diverse portfolio of business-to-business clients, ensuring accuracy and timeliness of financial transactions.
- Managed diverse portfolio of 250 business-to-business clients, overseeing invoicing, billing, account reconciliation, and collections to ensure timely and accurate financial transactions.
- Analyzed customer feedback and performance metrics to identify enhancement opportunities within invoicing and collections workflow.
- Spearheaded the implementation of a data-driven decision-making process, leveraging analytical insights to drive strategic improvements and initiatives, resulting in a notable 20% increase in customer satisfaction ratings, as evidenced by Net Promoter Score (NPS) scores.
Logistics Coordinator III - Inbound Scheduler
Amazon
Tempe
09.2021 - 08.2022
- Spearheaded implementation of new vendor management system, achieving 20% reduction in procurement costs and 30% increase in on-time deliveries.
- Coordinated carrier appointments via Maersk United portal, enhancing delivery operations using Python and SQL.
- Negotiated redirect quotes with top carriers, ensuring compliance with service level agreements across multiple sites.
- Supported disruption management in Paragon case queue, collaborating with vendors to resolve hazardous and mis-shipped freight.
Payroll Analyst
ADP
Remote
08.2020 - 09.2021
- Managed 120 inbound calls daily, overseeing payroll cycles for over 200 B2B clients, ensuring timely and accurate payroll processing.
- Utilized VLOOKUPs to reconcile General Ledger, enhancing accuracy in financial reporting and reinforcing client trust.
- Oversaw portfolio of 3-5 Global Enterprise Solutions clients with annual revenue exceeding $2 million, providing dedicated support and fostering strong relationships.
- Successfully achieved fiscal year retention goals, maintaining personal retention rates above 95% for both Relationship and Transactional Net Promoter Scores (NPS), demonstrating a commitment to client satisfaction and loyalty.
Education
CLINICAL EXERCISE SCIENCES -
Arizona State University
Phoenix01-2021
Skills
- Supplier Management (vendor scorecards, KPI tracking)
- Inventory Control (ABC analysis, safety stock, cycle counting)
- Forecasting (time-series analysis, trend/seasonality)
- Cost Reduction (lean methods, spend analysis)
- Supplier Negotiation (RFQ/RFP, TCO analysis)
- Data Analysis (Excel, SQL, dashboards)
- SAP ERP (SAP S/4HANA – MM, PP)
- Demand Forecasting (ARIMA, MAPE)
- Risk Assessment (FMEA, scenario planning)
Timeline
Supply Chain Specialist, GPCS, Procurement
Amazon
08.2024 - Current
Inside Sales Specialist
Yelp
04.2024 - 12.2024
Credit Analyst
Staples
04.2023 - 03.2024
Logistics Coordinator III - Inbound Scheduler
Amazon
09.2021 - 08.2022
Payroll Analyst
ADP
08.2020 - 09.2021
CLINICAL EXERCISE SCIENCES -
Arizona State University