Kiya Brown
Hampton,GA
Summary
Personable and efficient server/bartender with 6+ years in customer service including fine dining, casual dining, room service, barista, and sports bars. Skilled in delivering exceptional customer service, crafting high quality cocktails while maintaining a clean workspace. Team-oriented, reliable, with a genuine passion for hospitality and creating memorable experiences for guest.
Overview
5
5
years of professional experience
Work History
Bartender
Fairway Social
04.2024 - Current
- Monitor alcohol consumption and practice responsible serving (e.g., checking IDs, cutting off service when necessary).
- Mix and serve classic cocktails, specialty drinks, and other beverages with consistency.
- Accurately enter orders into the POS system and manage tabs.
- Close checks quickly and efficiently, especially during busy periods.
- Support the front-of-house team during busy times (e.g., helping serve drinks to tables or assisting with guest seating).
Bartender/Server
The Renaissance Hotel & Spa
09.2023 - 02.2024
- Communicate with front desk, room service, and kitchen staff to coordinate guest experiences.
- Provide service during events, banquets, or in-room dining as needed.
- Handle guest tabs, room charges, and tips accurately.
- Maintain cleanliness of the bar, dining area, and service stations.
- Create a welcoming upscale atmosphere.
Server
Saltgrass Steakhouse
09.2020 - 07.2023
- Set and reset tables in line with steakhouse standards.
- Explain steak cuts, doneness levels, and daily specials.
- Answer questions about menu items, ingredients, and wine pairings.
- Help with pre-shift and post-shift side work.
- Double check orders for accuracy, especially steak temperature request.
- Understand different steak cuts and cooking methods.
Server
Hooters LLC
08.2020 - 07.2023
- Engage with customers in a personable, upbeat, and entertaining way that aligns with the Hooters brand.
- Ensure guest satisfaction throughout the dining experience by checking on tables regularly and handling concerns professionally.
- Participate in promotional activities, photo ops, charity events, and special in-store events when required.
- Maintain a professional and positive public image both inside and outside of the restaurant.
- Greet all guests with a friendly, energetic demeanor and create a fun, welcoming atmosphere.
Education
Radiologic Technologist -
West Georgia Technical College
04.2025
Skills
- Time management
- Multitasking
- Mixology
- Cash handling
- Collaboration
- Flexibility
- Upselling techniques
- Point of Sale (POS) proficiency
- Conflict resolution
- Active listening
- Clear communication
- Stress management
Timeline
Bartender
Fairway Social
04.2024 - Current
Bartender/Server
The Renaissance Hotel & Spa
09.2023 - 02.2024
Server
Saltgrass Steakhouse
09.2020 - 07.2023
Server
Hooters LLC
08.2020 - 07.2023
Radiologic Technologist -
West Georgia Technical College
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