Kiya Byerley
Imlay City,MI
Summary
Proven team player with a robust work ethic, demonstrated in roles across notable employers like Dollar General Market. Excelled in quality control and teamwork, achieving efficiency improvements and consistently exceeding packing quotas. Skilled in heavy lifting and safety monitoring, contributing to a safer and more productive work environment.
Overview
5
5
years of professional experience
Work History
Line Worker
KFC Restaurant
11.2024 - Current
- Supported inventory management by restocking supplies as needed.
- Monitored product quality during assembly, meeting project standards.
- Reported any equipment malfunctions to maintenance team for quick resolution.
- Assisted in loading and unloading materials to maintain workflow.
- Operated machinery on production line to meet daily goals.
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Used equipment properly to avoid workplace hazards or injuries.
Sales Associate
Dollar General Market
08.2024 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier Team Lead
Dollar Tree
02.2024 - 07.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Drive-Thru Cashier
Wendy's
02.2023 - 07.2023
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
Cashier
Taco Bell
12.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Drive-Thru Cashier
McDonald's
02.2021 - 10.2021
- Followed food safety and sanitation guidelines at all times.
- Assisted customers with menu items and accurate order fulfillment.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Developed strong communication skills while interacting with diverse clientele daily.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
Packing Assistant
Signs
01.2020 - 07.2020
- Collaborated with team members to streamline the packing process, resulting in faster order fulfillment.
- Efficiently packed fragile items using appropriate materials to minimize the risk of breakage during shipping.
- Assisted in maintaining a clean work environment for better productivity and safety.
- Proactively identified opportunities for improvement in the packing area, suggesting changes that led to increased efficiency without compromising quality or safety standards.
- Maximized storage space utilization through effective sorting and stacking of packed items.
- Received recognition for consistently meeting or exceeding daily packing quotas.
- Participated in ongoing training sessions to stay up-to-date on best practices and industry trends related to packaging processes and materials.
- Contributed to positive customer feedback by ensuring accurate order fulfillment through careful attention to detail.
Education
High School Diploma -
Imlay City High School
Imlay City, MI06.2023
Skills
- Teamwork and collaboration
- Dedicated and strong work ethic
- Quality control
- Heavy lifting
- Safety monitoring
- Hand-eye coordination
- Shipping orders
- Parts assembly
Timeline
Line Worker
KFC Restaurant
11.2024 - Current
Sales Associate
Dollar General Market
08.2024 - 09.2024
Cashier Team Lead
Dollar Tree
02.2024 - 07.2024
Drive-Thru Cashier
Wendy's
02.2023 - 07.2023
Cashier
Taco Bell
12.2022 - 07.2023
Drive-Thru Cashier
McDonald's
02.2021 - 10.2021
Packing Assistant
Signs
01.2020 - 07.2020
High School Diploma -
Imlay City High School
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