Kiya Cash
Elkins Park,PA
Summary
Focused security site supervisor driven to optimize security procedures, improve performance and increase training effectiveness by analyzing current standards and implementing strategic updates. Organized and proactive leader with a flexible approach to dealing with team and security concerns.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Security Site Supervisor
Allied Universal Security
Philadelphia, PA
09.2012 - Current
- Set team schedules with clear understanding of coverage requirements, individual availability, and unique knowledge of each officer.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Recorded required data for incident reports and files.
- Guided team members on how to respond effectively to different scenarios.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Supervised property entrances and exits and monitored employee safety.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Led security team and contributed to on-call shifts.
- Conducted site reviews and security audits and made recommendations to management based on findings.
- Supervised team of security personnel, ensuring compliance with all safety protocols and procedures.
- Conducted investigations into security breaches and prepared detailed reports.
- Evaluated performance of security staff and provided constructive feedback.
- Led and directed investigations of accidents, thefts and property loss on premises.
- Secured premises and personnel by patrolling property and monitoring surveillance cameras.
- Liaised with management to communicate security concerns and provide updates.
- Coordinated with law enforcement and emergency responders during security incidents.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Assessed company security risks and developed actionable solutions to be presented to management.
- Facilitated communication between security team and other departments for a cohesive environment.
- Developed and implemented security policies and procedures to enhance safety measures.
- Mentored employees in handling issues with customers, tenants and other individuals.
- Monitored and logged key and key card issuance.
- Delegated team tasks and assigned security personnel to posts or patrols.
Property Manager/Recertification Specialist
Germantown Settlement
Philadelphia, PA
04.1994 - 10.2010
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Managed all maintenance requests from tenants in a timely manner.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Processed evictions when necessary in accordance with state laws and procedures.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Handled resident complaints and expedited maintenance requests.
- Exercised direct supervision over property staff.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Facilitated tenant paperwork processing and verification.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Supervised production of annual rent, operating expense, and real estate tax adjustments.
- Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Met with committees to discuss and resolve legal and environmental issues.
- Liaised between construction manager and tenant during build-out phase of tenant suite.
- Participated in meetings with internal stakeholders regarding proposed changes impacting the certification and recertification process.
- Maintained detailed records and logs related to the recertification process.
Education
High School Diploma -
Cardinal Dougherty High School
Philadelphia, PA06-1990
Skills
- Patrol procedures
- Threat Assessment
- First responder experience
- Schedule Maintenance
- Security management
- Crisis Management
- Incident Management
- Risk Analysis
- Emergency Response
- Security Planning
- Interviews and interrogations
- Skilled in conflict resolution
- Site Visits
- Weapons Screening
- Security team leadership
- Staffing and scheduling
- Investigative procedures
- Relationship building and management
- Law Enforcement Collaboration
- Alarm monitoring
- Staff hiring
- Security personnel training
- Criminal Investigations
- Performance Assessment
- Physical Restraint Training
- Safety and security procedures
- Crime Prevention
Certification
- Handle with Care(Physical Restraint Training) Certification
Timeline
Security Site Supervisor
Allied Universal Security
09.2012 - Current
Property Manager/Recertification Specialist
Germantown Settlement
04.1994 - 10.2010
High School Diploma -
Cardinal Dougherty High School
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