Kiya Sandoval
San Jose,CA
Summary
- Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
- Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
- Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Stanford
Los altos , CA
04.2025 - Current
- Assisted physicians during patient examinations and procedures.
- Managed patient scheduling and coordinated follow-up appointments.
- Administered vaccinations and performed routine lab tests.
- Educated patients on treatment plans and medication usage.
- Prepared examination rooms by sanitizing equipment and ensuring supplies.
- Administered injections, medications and treatments as directed by the physician.
Server
The Counter Burger
Cupertino, California
09.2023 - 04.2024
- Provided exceptional customer service to enhance dining experiences.
- Managed order accuracy and timely delivery of food and beverages.
- Collaborated with kitchen staff to ensure smooth meal preparation.
- Maintained cleanliness and organization of dining area and tables.
- Handled cash transactions and processed payments efficiently.
- Resolved customer complaints promptly to maintain satisfaction levels.
Customer Support Specialist
Walmart
San Jose, California
06.2020 - 06.2022
- Maintained knowledge of current promotions and store policies.
- Collaborated with team members to enhance customer service efficiency.
- Resolved issues through effective communication and problem-solving skills.
Education
Associate of Arts - Kinesiology
San Jose City College
San Jose, CA03-2023
Skills
- Patient care
- Medication administration
- Patient scheduling
- Vaccination procedures
- Lab testing
- Customer relationship management
- Team collaboration
- Problem solving
- Time management
- Public speaking
- Data management
- Basic math
- Complaint resolution
- Attention to detail
- Excellent customer service
- Retail sales customer service
- Customer service best practices
Accomplishments
- Student Athlete awards
- 3.5 GPA honors award
Certification
- CPR
- Medical Assistant
Timeline
Medical Assistant
Stanford
04.2025 - Current
Server
The Counter Burger
09.2023 - 04.2024
Customer Support Specialist
Walmart
06.2020 - 06.2022
Associate of Arts - Kinesiology
San Jose City College
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