Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiya Smith

Omaha

Summary

Current behavioral health technician and nursing assistant with years of experience in de-escalation, crisis prevention and care, and hands-on patient care and coordination. Additional experience working on contraction sites and attending trade school for plumbing, knowledgeable with tools from working as an apprentice. Works very well under stress and pressure, always looking to pick up some extra hours or tasks at work.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Nursing Assistant

Legato Living
Omaha, NE
02.2026 - Current

-Assisting memory care patients with daily living skills, such as oral care, personal hygiene, toileting, clothing changes.

-Perform cleaning tasks throughout facility, including laundry, sweeping, mopping, dusting, and trash removal.

-Meal preparation for all residents while ensuring adherence to food safety standards

-De-escalating situations that arise with memory care patients, redirecting adverse behaviors, providing activities to reduce boredom.

BEHAVIORAL HEALTH TECHNICIAN

Nova treatment community
Omaha, NE
08.2025 - Current
  • Provides daily medication administration, ensures patient/client needs are met.
  • Lead group therapy sessions, encouraging patients to open up about their drug use and how to build new coping skills.
  • Maintains accurate documentation to support treatment plans and ensure patients are making progress in their treatment.
  • De-escalates situations and crisis between patients and clients, in and out of group settings.
  • Provides compassionate care to clients, earning trust and promoting a positive therapeutic environment.

PLUMBING APPRENTICE

Frazier
Omaha, NE
07.2024 - 07.2025
  • Installed residential plumbing systems under journeyman instruction and supervision.
  • Assembled and routed piping using power and hand tools, learning to calculate how much material is needed, what fall is needed for the pipe, etc.
  • Performed work in and outside, in all weather conditions. Hauling tools and materials from the shop to the job site, and from site to site.

SUPPORTED EMPLOYMENT SPECIALIST

Vodec
Council bluffs, IA
04.2022 - 06.2024
  • Monitored clients with intellectual disabilities at their jobs within the community, ensuring they were being treated fairly at work and completing all tasks as assigned.
  • Documented client progress and case notes accurately to support planning of Vodec’s services.
  • Coached clients on workplace routines and safety, resulting in high employee retention, and employee satisfaction.
  • Coordinated client transportation and schedules to maintain punctual attendance and reduce missed shifts.

HEAD CASHIER

Ace Hardware
Council bluffs, IA
01.2020 - 01.2023
  • Led the cashier team, ensuring everyone was aware of proper procedures and maintained good customer service.
  • Managed daily cash operations including drawer counts and safe balancing to ensure accurate financial records.
  • Conducted regular inventory and cycle counts.
  • Operated POS during peak hours to keep wait times short for customers, and to help out the team.

Education

HIGH SCHOOL DIPLOMA - undefined

Thomas Jefferson high school
Council bluffs, IA
05.2021

Skills

  • Patient Advocacy
  • Crisis Intervention
  • Power tools
  • Problem solving skills
  • Critical thinking skills
  • OSHA regulations

Certification

CPR/Fist aid/AED certifications

20-hour med aide certification

Timeline

Nursing Assistant

Legato Living
02.2026 - Current

BEHAVIORAL HEALTH TECHNICIAN

Nova treatment community
08.2025 - Current

PLUMBING APPRENTICE

Frazier
07.2024 - 07.2025

SUPPORTED EMPLOYMENT SPECIALIST

Vodec
04.2022 - 06.2024

HEAD CASHIER

Ace Hardware
01.2020 - 01.2023

HIGH SCHOOL DIPLOMA - undefined

Thomas Jefferson high school