Summary
Overview
Work History
Education
Skills
Certification
Timeline
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KIYAH BRYANT

KIYAH BRYANT

Chicago,IL

Summary

Technology Strategy Consultant with a strong background in project management methodologies, delivering effective planning and execution in dynamic IT environments. Skilled in analyzing complex challenges and crafting strategic, data-driven solutions that enhance collaboration. Demonstrated success in stakeholder communication and client relationship management, aligning consulting strategies with business goals.

Overview

10
10
years of professional experience
5
5

Certifications

Work History

Technology Strategy Consultant, Manager

PricewaterhouseCoopers (PwC)
Chicago, USA
01.2018 - 01.2024
  • Led cross-functional collaboration with C-level IT leaders across global teams at a major U.S. insurance company to develop a multi-year transformation roadmap, aligning risk, technical, and operational goals with enterprise strategy and resource planning.
  • Developed and managed a multi-year regulatory remediation project plan for a top financial institution, to address 500+ FFIEC compliance gaps in SDLC governance, ensuring regulatory approval and adoption of new standards, policies, and controls across the organization.
  • Managed cross-departmental efforts at a major U.S. bank to analyze and reform IT KRIs and KPIs across 20+ workstreams, improving regulatory compliance, reporting accuracy, and operational transparency through streamlined data and stakeholder alignment.
  • Standardized IT project delivery practices for a global agricultural enterprise by creating eight guidebooks and reusable templates for Technical PMs, driving consistency in project scheduling, governance, and change management across the organization.
  • Delivered IT compliance and operational regulatory risk assessments for consumer lending processes at a national bank, authoring risk statements aligned with regulatory requirements and coordinating cross-functional reviews with legal, controls, and vendor teams.
  • Drove project plan development strategy and team engagement by analyzing and integrating postmortem results from prior data outages and operational incidents for a major U.S. airline whose goal was to improve incident response plans across their IT organization.
  • Led scaled agile transformation efforts for a national airline's technology team by facilitating program increment planning, agile ceremonies, architectural consultations, and process improvements-driving successful backend system delivery.

SCRUM MASTER

Discover Financial Services
Chicago, USA
01.2016 - 01.2018
  • Drove large-scale digital transformation efforts as a Scrum Master in department-wide change management initiatives, integrating Agile, SAFe, and Lean methodologies.
  • Successfully delivered 10 major web projects for the banks collections division, significantly improving the digital payments experience for delinquent card members, resulting in enhanced user journeys.
  • Managed daily a cross-functional agile web development team of 12 members, including 6 on-site developers and 6 offshore testers based in India, ensuring seamless collaboration across time zones.
  • Led cross collaboration with Digital Marketing leaders and Product Owners to analyze customer activity and data to prioritize enhancements to website design and perform user testing and validation on new functionalities to optimize the online experience for users.
  • Analyzed team performance metrics and morale to identify problems and implement operational improvements, optimizing collaboration between technical teams and business stakeholders.
  • Led all team scrum ceremonies, including daily stand-ups, grooming sessions, sprint planning, and retrospectives, fostering a collaborative, energetic atmosphere that encouraged team engagement.
  • Drove continuous improvement with peers to problem-solve, share insights, and implement strategies to grow the team size, and refine our regular Agile processes.

Education

Master of Science - Business Information Technology

DePaul University
Chicago, IL
06-2021

Bachelor of Science - Computer and Information Science

Spelman College
Atlanta, GA
05-2016

Skills

  • Program and project management
  • Change management
  • Agile methodologies
  • Business strategy
  • Risk management
  • Process improvement
  • IT strategy and roadmapping
  • Process analysis and improvement
  • KRI and KPI development
  • Cross-functional leadership
  • Executive communication skills
  • Agile project management tools
  • Service management solutions
  • Data visualization techniques
  • Microsoft Office suite proficiency

Certification

  • AWS Cloud Practitioner
  • IDC Cloud Business Essentials
  • SAFe 5 Product Owner/Product Manager
  • SAFe 5 Scrum Master
  • SAFe 5 Agilist

Timeline

Technology Strategy Consultant, Manager

PricewaterhouseCoopers (PwC)
01.2018 - 01.2024

SCRUM MASTER

Discover Financial Services
01.2016 - 01.2018

Master of Science - Business Information Technology

DePaul University

Bachelor of Science - Computer and Information Science

Spelman College

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