Kiyanna Hughes
Tupelo,MS
Summary
Detail-oriented team player with exceptional organizational skills, thriving in fast-paced environments. Able to handle multiple projects simultaneously with a high degree of accuracy. Quickly learns new processes and adapts to ever-changing needs of customers and companies. Known for hardworking nature, focused mindset, and diligent approach. Possesses excellent people and problem-solving abilities contributing to success in any role.
Overview
10
10
years of professional experience
Work History
Ambassador
North Mississippi Medical Center
09.2023 - Current
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Warmly greeted patients and visitors and made each feel welcome.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Followed sanitary and safety regulations to properly collect and dispose of medical waste.
- Cleaned, sanitized and moved hospital equipment.
DAYCARE TEACHER
NORTH MISSISSIPPI CHILD CARE CENTER
08.2021 - 08.2023
- Provide basic care and caregiving activities
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Design and follow a full schedule of activities and discover suitable teaching material
- Remain in constant communication with parents and update them on the progress of their children.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
ASSOCIATE MANAGER
PYRO'S FIRE FRESH PIZZA
08.2019 - 02.2021
- Hired, trained, and coached over 30 staff members on customer service skills, food & beverage knowledge, sales, and health & safety standards
- Proficient in restaurant systems including: POS, HR, Scheduling, Inventory, etc
- Consistently exceeded monthly sales goals by a minimum of 10% by training FOH staff on upselling techniques and by creating a featured food and beverage program
- Communicated effectively with diverse staff and guests
- Managed key operational and financial performance metrics by coordinating food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities.
FOOD SERVICE WORKER
ARAMARK
08.2017 - 07.2019
- Followed proper protocol for opening and closing the store
- Ensured cleanliness of working areas and equipment
- Provided excellent customer service to both internal and external customers
- Maintained inventory.
PIT CREW MEMBER
PYRO'S FIRE FRESH PIZZA
04.2014 - 01.2016
- Operated high temperature, ceramic deck oven for preparing ingredients and cooking pizzas
- Displayed a genuine passion for food and quality
- Demonstrated the ability to multitask and work well under pressure.
Education
BACHELOR'S IN SOCIAL WORK -
UNIVERSITY OF MISSISSIPPI
OXFORD, MS08.2027
CENTER HILL HIGH SCHOOL
OLIVE BRANCH, MS05.2016
Skills
- Accounting & Budgeting
- Proficient with POS systems
- Excellent interpersonal and communication skills
- Poised under pressure
- Experienced in most restaurant positions
- Fun and energetic
- Staff Coordination
- Customer Service
Timeline
Ambassador
North Mississippi Medical Center
09.2023 - Current
DAYCARE TEACHER
NORTH MISSISSIPPI CHILD CARE CENTER
08.2021 - 08.2023
ASSOCIATE MANAGER
PYRO'S FIRE FRESH PIZZA
08.2019 - 02.2021
FOOD SERVICE WORKER
ARAMARK
08.2017 - 07.2019
PIT CREW MEMBER
PYRO'S FIRE FRESH PIZZA
04.2014 - 01.2016
BACHELOR'S IN SOCIAL WORK -
UNIVERSITY OF MISSISSIPPI
CENTER HILL HIGH SCHOOL
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