Summary
Overview
Work History
Education
Skills
Additional tools
Portfolio Projects
Timeline
Generic

Kiyanna Stratton

Dover,DE

Summary

Results-driven project management professional with a strong track record of developing and executing strategic plans that enhance organizational success. Proficient in integrating marketing and sales strategies into actionable goals, while leveraging tools such as TQM, MRP, and Gantt charts to optimize resource allocation and project performance. Committed to delivering successful outcomes through innovative project management practices, budgeting expertise, and a deep understanding of operational management principles in a dynamic environment.

Overview

4
4
years of professional experience

Work History

Administration Assistant

United States Government
Dover, USA
11.2020 - Current
  • Help coordinate healthcare services, manages patient inquiries, assist in scheduling, and support overall practice management to ensure efficient operations and high standards of patient care
  • Provide administrative assistance to the GPM (Group Practice Manager), including managing schedules, organizing meetings, and handling correspondence
  • Assist with patient inquiries, appointment scheduling, and follow-up to enhance the patient experience within the practice.
  • Maintain accurate patient records, manage databases, and ensure compliance with military healthcare regulations and privacy policies
  • Assist in managing budgets processing invoices, and ensuring proper billing procedures are followed to optimize financial performance
  • Help implement quality assurance protocols, monitor service delivery, and assist in the development of performance metrics
  • Support multidisciplinary teams within the healthcare facility, ensuring effective communication and collaboration among staff members
  • Prepare reports and documentation as requested by the GPM, including performance evaluations, budget reports, and operational assessments
  • Act as a liaison between patients and providers, advocating for patient needs and ensuring access to necessary services.

Education

Masters Degree - Business Administration with a Concentration in Management Information Systems

Wilmington University
07.2025

Bachelor’s Degree - Business Administration

Bryant & Statton College
08.2024

Associates Degree - Business Administration

Bryant & Statton College
08.2023

Skills

  • Project Management
  • Microsoft Software
  • Business Planning
  • Nonverbal/Verbal Communication
  • Time Management
  • Budgeting
  • Problem Solving
  • Operational Analysis
  • Slack
  • Google Workspace
  • Zoom
  • Mind Mapping Software
  • Data Evaluation
  • Office Administration

Additional tools

  • Slack: Communication tool that enhances team collaboration through channels, direct messaging, and file sharing.
  • Google Workspace: Suite of tools for collaboration (Google Docs, Sheets, Drive) that is beneficial for teams working in real-time.
  • Zoom: Valuable for remote team meetings, presentations, and quick catch-ups with stakeholders.
  • Mind Mapping Software (e.g., MindMeister, XMind): Helpful for brainstorming and organizing project ideas visually.

Portfolio Projects

  • Project Management Project, Developed a comprehensive project management plan for a mock college graduation and party for 50 guests within a budget of $5,000, utilizing Microsoft Project for planning and execution., Created a detailed project scope, objectives, and Work Breakdown Structure (WBS) for effective resource allocation and task management., Implemented scheduling techniques, including Gantt charts and critical path analysis, to monitor progress and manage timelines., Evaluated risks and constraints impacting project completion, analyzing their potential financial and operational implications., Conducted resource management by assessing usage and costs, and generated cash flow and earned value reports for project financial analysis., Spearheaded a reflective evaluation of project outcomes, identifying challenges encountered and strategies for future project management success., Successfully met project completion criteria, including timely execution of tasks, staying within budget, and achieving stakeholder satisfaction through effective communication and team collaboration.
  • Project Scheduling and Cost Management Project, Developed a comprehensive project plan as the lead project manager for the launch party of a new toy, managing all aspects from planning through execution for Sparkle Party Planning Corporation., Created a detailed WBS to map project deliverables and milestones, facilitating clear task assignment and sequencing to achieve successful event execution., Developed a brainstorming timeline and Gantt chart to forecast project tasks, identify dependencies, and manage key milestones, ensuring adherence to project timelines., Conducted an in-depth cost estimation process, preparing an expense report that compared estimated versus actual costs to maintain budgetary control, with a final project of $2,000., Prepared and delivered presentations for each phase of the project to stakeholders, demonstrating and aligning project outcomes with client expectations., Successfully planned and executed a high-profile launch event that met client expectations, fostering relationship-building and communication skills vital for the business environment.
  • Operations Analysis Project, Conducted comprehensive evaluations of operational processes for four different companies, focusing on key areas such as process strategy, quality management, capacity planning, constraint management, and lean systems., Developed detailed reports, each comprising a minimum of 500 words, analyzing company processes and providing actionable recommendations for improvement., Incorporated findings from case study videos and supplemented research with two credible outside sources per analysis to validate recommendations and best practices.

Timeline

Administration Assistant

United States Government
11.2020 - Current

Masters Degree - Business Administration with a Concentration in Management Information Systems

Wilmington University

Bachelor’s Degree - Business Administration

Bryant & Statton College

Associates Degree - Business Administration

Bryant & Statton College
Kiyanna Stratton