Shakera Scarborough
Virginia Beach,VA
Summary
Dedicated and compassionate Certified Nursing Assistant (CNA) seeking to build a long-term career in patient care, particularly in hospice and end-of-life support.
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant (CNA)
Nassawadox Rehab
Nassawadox, United States
05.2023 - Current
- Administered medications as directed by registered nurse or physician.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Supported non-ambulatory residents in range of motion exercises.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Observed and reported unusual symptoms and changes to charge nurse.
- Observed patients for any changes in their physical or mental condition.
- Assisted residents in preparing for activities and social programs.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Provided emotional support to patients and families during difficult times.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Provided compassionate personal care to patients, including bathing, grooming, feeding, and assistance with daily activities, focusing on enhancing comfort and dignity for those in hospice care.
- Actively participated in hospice care routines, ensuring that terminally ill patients receive compassionate support and attention to their emotional and physical needs.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Patient Access Representative
RIVERSIDE HEALTH SYSTEMS
Onancock, United States
08.2021 - 05.2023
- Guided patients through the completion of consent and other required medical forms.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Verified insurance coverage for services provided by the facility.
- Scanned documents into electronic medical records system.
- Instructed patients on policies and required actions for different types of appointments and procedures.
- Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.
- Handled high volume of incoming calls, providing exceptional customer service to patients and families.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Utilized hospital systems to update patient records, ensuring accuracy and completeness.
Primary Care Assistant (PCA)
YLS CARING HANDS
Norfolk, United States
03.2018 - 08.2022
- Provided personal care assistant to include cleaning, cooking as well as assisting clients with bathing, showering, grooming and other personal hygiene tasks
- Engaged clients in activities like reading, talking and playing games to stimulate imagination and aid in memory retention
- Helped clients maintain optimal by overseeing medication administration and providing transportation to doctor's appointments
- Assisted patient with regular grocery shopping in order to keep house stacked with necessities
Education
Certified Nursing Assistant (CNA) -
Eastern Shore Community College
Melfa, VA, United States05.2023
Personal Care Assistant (PCA) -
Briggs Home Health Agency, LLC
Suffolk, VA, United States08.2018
Phlebotomy Technician -
Norfolk Allied Training Center
Norfolk, VA, United States02.2018
High School Diploma -
Nandua High School
Onley, VA, United States06.2016
Skills
- PCA
- Customer Service
- Self-motivated
- Loyalty
- Integrity
- Strong Ethical Convictions
- Communication
- Computer Skills
- Writing
- Typing
- Negotiation
- Social Perspective Awareness
References
Available Upon Request
Summary - Computer Skills
- Windows NT
- Windows XP
- Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Internet Explorer
- Mozilla Firefox
- Safari
- Opera
Timeline
Certified Nursing Assistant (CNA)
Nassawadox Rehab
05.2023 - Current
Patient Access Representative
RIVERSIDE HEALTH SYSTEMS
08.2021 - 05.2023
Primary Care Assistant (PCA)
YLS CARING HANDS
03.2018 - 08.2022
Certified Nursing Assistant (CNA) -
Eastern Shore Community College
Personal Care Assistant (PCA) -
Briggs Home Health Agency, LLC
Phlebotomy Technician -
Norfolk Allied Training Center
High School Diploma -
Nandua High School
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