Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Timeline
Generic

Kiyannah Jordan

Davenport,IA

Summary

Dedicated personal care professional with a proven track record in providing high-quality support to elderly and disabled individuals. Expertise in health monitoring and customized disability care has led to significant improvements in client satisfaction. Strong communication, empathy, and time management skills contribute to enhanced overall well-being and comfort. Committed to fostering a supportive environment for vulnerable populations.

Overview

7
7
years of professional experience

Work History

Caregiver

Home Helpers
Davenport, IA
08.2023 - Current
  • Ensured compliance with specific dietary needs during meal prep.
  • Facilitated autonomy by fostering self-care competencies including bathing and grooming.
  • Supported development of meal plans adhering to dietary guidelines.
  • Reported notable changes in client well-being promptly.
  • Laundered clothing and bedding to prevent infection.
  • Logged comprehensive records of client services.
  • Participated in recreational activities to enhance client interactions.
  • Delivered empathetic assistance to clients facing hardships.
  • Enhanced patient daily living through empathy.
  • Partnered with client services to consistently revise and update care strategies.
  • Safeguarded sensitive data while honoring client privacy.
  • Handled housekeeping responsibilities tied to client care.
  • Developed lasting rapport with customers and their loved ones.

Server Assistant

Kona Ice of Davenport
Davenport, IA
03.2021 - 07.2023
  • Enhanced guest experience via consistent and pleasant interactions.
  • Ensured consistent availability of essential supplies at servicing points.
  • Facilitated smooth coordination of tasks via clear and concise communication.
  • Managed customer grievances with a professional approach.
  • Ensured a friendly and professional reception for incoming guests.
  • Recognized returning patrons by name and detailed new offers.
  • Worked with colleagues to meet daily objectives on schedule.
  • Managed multiple tasks efficiently in a dynamic setting.
  • Mentored new hires in understanding their roles.
  • Consistently catered to the needs of a substantial daily clientele.
  • Completed ongoing development programs to expand skill sets.
  • Delivered outstanding service amidst high-volume work shifts.
  • Maintained strict adherence to health regulations during food and beverage handling.

Lead Sales Associate

SUBWAY®Restaurants
Burlington, IA
05.2018 - 02.2021
  • Assisted customers in locating items efficiently.
  • Conducted market analysis to uncover sales opportunities.
  • Analyzed and fulfilled customer requirements using effective sales strategies.
  • Drove sign-ups for the store credit card through discounted offers.
  • Evaluated monthly sales data to detect customer purchasing patterns.
  • Provided personalized product advice aligned with client preferences.
  • Facilitated positive customer interactions by greeting and aiding them.
  • Increased recurring clients by executing an effective data capture strategy.
  • Methodically arranged products for optimal visual impact.
  • Handled sales and returns efficiently with POS technology.
  • Tracked stock of ingredients used in meal preparations.
  • Enhanced food preservation efforts by regularly checking temperatures in storage and prepared dishes.
  • Ensured meals adhered to established company standards.
  • Achieved high standards of safety and efficiency when executing dishwashing responsibilities.
  • Acquired new skills to fulfill customer requirements.
  • Upholded service guidelines ensuring positive experiences.

Education

High School Diploma -

Burlington Community High School
Burlington, IA
05-2021

Skills

  • Medication Management
  • Client-Centered Care
  • Process Documentation
  • Clinical Patient Evaluations
  • Collaborative Teamwork
  • Cultural Awareness
  • Residential Care Guidance
  • Senior Care Assistance
  • Compassionate Listening
  • Availability for Varying Shifts
  • Complex Problem-solving
  • Fostering Connections
  • Transaction Oversight Management
  • Quality Evaluation
  • Effective Collaboration
  • Hospitality Management
  • Effective Multitasking
  • Collaborative Team Member

Affiliations

  • Fashion
  • Writing
  • Music
  • Health and Wellness
  • Holistic Practices
  • Community Service
  • Currently pursuing studies in a relevant field
  • Self-Improvement Seminars

Websites

Timeline

Caregiver

Home Helpers
08.2023 - Current

Server Assistant

Kona Ice of Davenport
03.2021 - 07.2023

Lead Sales Associate

SUBWAY®Restaurants
05.2018 - 02.2021

High School Diploma -

Burlington Community High School

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Kiyannah Jordan