Summary
Overview
Work History
Education
Skills
Languages
Custom
Timeline
Generic

Kiyanni Salinas

Houston

Summary

Dynamic Nail Technician with a proven track record at Dennys Restaurant, excelling in customer service and creative nail artistry. Skilled in acrylic application and time management, I built a loyal client base and consistently delivered exceptional results, enhancing client satisfaction and driving repeat business through innovative designs and personalized consultations.

Overview

5
5
years of professional experience

Work History

Nail Technician

self employed
Houston
12.2022 - Current
  • Treated nails to repair or improve strength and resilience by wrapping.
  • Shaped and smoothed ends of nails using scissors, files or emery boards.
  • Built repeat client base to increase profits and stabilize cash flow.
  • Ensured that safety protocols were followed during each service provided.
  • Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
  • Cleaned and sterilized tools and work areas between customers.
  • Met with clients to discuss needs, service preferences and special requests.
  • Educated clients on proper nail care techniques.
  • Performed administrative duties such as scheduling appointments and taking payments from customers.
  • Kept adequate supplies on hand to handle customer needs and meet business demand.
  • Attended continuing education courses related to nail care techniques.
  • Developed creative designs on nails using a variety of colors and materials.
  • Advised customers on the best type of treatment for their particular nail condition or desired look.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed inventory and supplies to ensure materials were available when needed.

Server

Dennys Restaurant
Pasadena
01.2023 - 07.2023
  • Trained new employees on restaurant procedures and plating techniques.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Stocked service areas with supplies during slow periods.
  • Provided excellent customer service to ensure satisfaction.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Presented menus and answered questions regarding items.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Server

House Of Pies
Houston
02.2020 - 12.2022
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Trained new employees on restaurant procedures and plating techniques.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Stocked service areas with supplies during slow periods.
  • Provided exceptional service to high volume of daily customers.
  • Followed health safety guidelines when preparing and serving food products.

Education

GED -

GED Classes currently enrolled

Skills

  • Customer service
  • Nail care techniques
  • Cash handling
  • Creative design
  • Product upselling
  • Nail shaping
  • Hand massage
  • Time management
  • Inventory management
  • Acrylic application
  • Foot massage
  • Appointment management
  • Shellac application
  • Client consultation
  • Pedicure
  • Nail artistry
  • Quick-dry techniques
  • Electric filing
  • Sterilization procedures
  • Surface buffing
  • UV light gel application
  • Product knowledge
  • Client service quality
  • Luxury spa services
  • Callus removal
  • Exfoliation treatments
  • Investment product sales
  • Training and coaching
  • Customer service excellence
  • Team collaboration
  • Marketing and leasing

Languages

English
Professional
Spanish
Professional

Custom

  • my name is kiyanni salinas i am very ambitious , bilingual, very hard worker, very dependable. i have my own transportation i am very dedicated and detail oriented customer service representative with a passion for providing exceptional customer experiences skilled in conflict resolution, problem solving and building strong costumer relationships experienced in handling a high volume of inquiries and maintaining a positive and professional demeanor. i currently run a small business from home which im ready to make a change and follow a different path for a better life.

Timeline

Server

Dennys Restaurant
01.2023 - 07.2023

Nail Technician

self employed
12.2022 - Current

Server

House Of Pies
02.2020 - 12.2022

GED -

GED Classes currently enrolled

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Kiyanni Salinas