Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiyarah Garrett

Arlington,TX

Summary

In my time as a manager at Whataburger, I have learned the fundamentals on how to run a restaurant, and how to manage a team. I have learned the ins and outs of food safety management, inventory management, customer satisfaction, and cash control.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

Whatburger
05.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.

Team Member

Raising Cane's
01.2024 - 01.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Manager

Rosa's Cafe & Tortilla Factory
11.2020 - 05.2022


  • Maximized performance by monitoring daily activities and mentoring team members.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Education

Wylie High School
Wylie, TX
05-2021

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Strategic planning
  • Operations management
  • Conflict resolution
  • Product management
  • Brand management

Certification

I have a valid ServSafe certification.

Timeline

Team Member

Raising Cane's
01.2024 - 01.2025

Manager

Whatburger
05.2022 - Current

Manager

Rosa's Cafe & Tortilla Factory
11.2020 - 05.2022

Wylie High School

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