Summary
Overview
Work History
Education
Skills
All Star Cheerleading
Timeline
Generic

Kiyelle Hopes

Ann Arbor,MI

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated cashier with 4 years of experience collecting customer payments. Accurately takes payments, calculates cash accurately, detects counterfeit bills and makes changes. Detailed and speedy when counting cash to balance cash drawer. Excellent mathematical abilities. Proactive Team Member with 4 years of experience. Committed to maintaining efficiency and excellent quality assurance. Skilled at working with no supervision and knowledgeable about equipment use and repairs. Motivated Team Member eager to contribute to business success. Experienced in providing high quality work. Focused on customer satisfaction and team productivity. Creative Social Media Coordinator with positive attitude and great background in cultivating positive online presences across multiple social platforms.

Overview

1
1
Language
3
3
years of post-secondary education
4
4
years of professional experience

Work History

Manufacturer/Social Media Manager/Production Coordinator

WWFCO LLC
Ann Arbor, MI
11.2020 - 01.2021
  • Strategically planned, implemented and monitored client's social media content and campaigns using complex editorial calendar.
  • Collaborated with sales, product management and web development teams to create specific marketing campaigns across multiple platforms.
  • Tracked and analyzed social media and online marketing initiatives.
  • Tracked competitors' content and social presence and responded appropriately when required.
  • Strategized and developed video content for client's website and social media publications.
  • Conducted performance tests and quality assurance tests of goods to meet product certification requirements.
  • Leveraged business automation and inventory management tools to facilitate material requirements planning, inventory control and proper accounting.
  • Coordinated cost effective preproduction by coordinating with manufacturing and engineering departments.
  • Coordinated and supervised assembly work for couplers and rolling assembly crews.
  • Reviewed in-house stock to determine materials availability for production jobs.
  • Scheduled deliveries of product ingredients and materials by specified time to begin production on time.
  • Recorded production data listing quantity produced.

Cashier/Team Member

Panera Bread
Ann Arbor, MI
10.2020 - 11.2020
  • Contributed to team success by completing jobs quickly and accurately.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated all machinery safely to reduce workplace accidents.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Learned all required tasks quickly to maximize performance.
  • Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
  • Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
  • Maintained productive, efficient approach to all tasks.

Cook/Team Member/Cashier

McDonald's
Ann Arbor, MI
05.2020 - 10.2020
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Contributed to team success by completing jobs quickly and accurately.
  • Sought out ways to go above and beyond job requirements.
  • Maintained productive, efficient approach to all tasks.
  • Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Learned all required tasks quickly to maximize performance.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.

Cook/Cashier/Team Member

Piada Italian Street Food
Ann Arbor, MI
01.2020 - 04.2020
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Contributed to team success by completing jobs quickly and accurately.
  • Continuously checked orders and products for quality assurance according to strict guidelines.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Handled troubleshooting tasks and used people skills to immediately rectify assembly line issues.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging orders and products.
  • Safely operated equipment to prepare orders and products for inspections and packaging.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.

Cook/Team Member/Cashier

McDonald's
Ann Arbor, MI
03.2017 - 01.2020
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Contributed to team success by completing jobs quickly and accurately.
  • Quickly adapted plans and adjusted equipment to maintain high standards of functionality and safety.
  • Handled troubleshooting tasks and used methods to immediately rectify assembly line issues.
  • Created and implemented study procedures to obtain required information and support [Type] research goals.
  • Trained new Team Members by relaying information on company procedures, safety requirements, and delivered constructive criticism upon completion of job tasks.
  • Maintained work structure by updating job requirements and job descriptions for all positions.
  • Operated all machinery safely to reduce workplace accidents.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Developed strong cooperative relationships with coworkers and managers.
  • Learned all required tasks quickly to maximize performance.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.

Education

High School Diploma -

Pioneer High School
Ann Arbor, MI
09.2017 - Current

Skills

    Social media expert

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All Star Cheerleading

I've been an All Star cheerleader for 4 years. Being a cheerleader has taught me practical team-building skills that helped me at all of my previous jobs. We have competed in numerous national and international cheer competitions across the country! I've always enjoyed cheering because it is a creative outlet for my artistic side. A successful cheer team requires teamwork, focus, energy, exciting music, and attractive uniforms. I've learned to push through a load of struggles and physical pain for my team in order to improve our performance and coordination.

Timeline

Manufacturer/Social Media Manager/Production Coordinator

WWFCO LLC
11.2020 - 01.2021

Cashier/Team Member

Panera Bread
10.2020 - 11.2020

Cook/Team Member/Cashier

McDonald's
05.2020 - 10.2020

Cook/Cashier/Team Member

Piada Italian Street Food
01.2020 - 04.2020

High School Diploma -

Pioneer High School
09.2017 - Current

Cook/Team Member/Cashier

McDonald's
03.2017 - 01.2020
Kiyelle Hopes