Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiyeshia Potter

North Las Vegas,NV

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Covid-19 Office Assistant

UMC Hospital
North Las Vegas, NV
02.2021 - 02.2022
  • Delivered clerical support by handling range of routine and special requirements.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Verified accuracy of business records by consistently updating customer information.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.

PCA

Comfort Keepers Home Care
Henderson, NV
03.2019 - 02.2022
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored and assisted residents through individual service plans.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.

Direct Support Worker

Redhead Supports
Henderson, NV
01.2020 - 10.2021
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Supervised daily activities and provided assistance to staff.
  • Developed rapport to create safe and trusting environment for care.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Maintained clean, safe and well-organized patient environment.
  • Completed regular check-ins and progress report for each client.
  • Monitored clients' overall health and well-being and noted significant changes.

Direct Support Assistant

G.B Cooley
Monroe, LA
02.2018 - 02.2019
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
  • Evaluated client progress toward established annual and quarterly goals.
  • Kept clients engaged in social networks and communities for personal health and growth.

Direct Support Staff

Chrysallis
Las Vegas, NV
10.2016 - 02.2018
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Administered medication as directed by physician.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Consulted with different healthcare disciplines to offer important mental health support to patients.
  • Developed rapport to create safe and trusting environment for care.

Child Development Assistant

Clark County Department Of Family Services
Las Vegas, NV
08.2015 - 10.2016
  • Constructed age-appropriate goals and outcomes to assist children with special needs and developmental delays.
  • Provided information on developmental milestones to coach families on incorporating modeled interventions into children's daily routines.
  • Developed level-appropriate lessons and activities to support skill-building needs.
  • Observed children to recognize and maintain strong awareness of developmental progress.

Education

No Degree - Medical Assisting

Nevada Career Institute
Las Vegas, NV

High School Diploma -

Arbor View High School
Las Vegas, NV
06.2012

Skills

  • Communication Assistance
  • Creative Thinking
  • Problem Solving
  • Data Recording
  • Service-Oriented
  • Verbal and Written Communication

Timeline

Covid-19 Office Assistant

UMC Hospital
02.2021 - 02.2022

Direct Support Worker

Redhead Supports
01.2020 - 10.2021

PCA

Comfort Keepers Home Care
03.2019 - 02.2022

Direct Support Assistant

G.B Cooley
02.2018 - 02.2019

Direct Support Staff

Chrysallis
10.2016 - 02.2018

Child Development Assistant

Clark County Department Of Family Services
08.2015 - 10.2016

No Degree - Medical Assisting

Nevada Career Institute

High School Diploma -

Arbor View High School

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Kiyeshia Potter