Hi, I’m
Kiyoko Nakamura
Honolulu,HI
Summary
Bilingual position with a proven track record in delivering efficient, accurate, and concise analyses for high-value services, products, and clientele. Seeking a dynamic position within a top company where I can leverage my skills to foster professional growth and contribute to the company’s success. Dedicated to supporting initiatives that drive societal contributions, enhance work-life balance, and promote a healthy, inclusive environment for all ages and genders. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
6
years of professional experience
Work History
Hilton Grand Vacations ClubHonolulu, HI
SGC
09.2024 - 12.2025
Job overview
- Clean the kitchen and organize the storage.
- Issue and load gift cards.
- Worked effectively in team environments to make the workplace more productive.
- Updated and maintained databases with current information. Prepare manifest reports.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
RimowaHonolulu, USA
Sales Associate
11.2021 - 04.2024
Job overview
- Weekly cycle count and integration.
- RMS when customers request for repairs and hot stamping.
- Greeted customers and provided exceptional customer service.
- Answered customer inquiries regarding product features, pricing, and availability.
- Maintained records related to sales for store management.
Territorial Savings BankHonolulu, USA
Loan Processor/Mortgage Banking Administrator
05.2020 - 09.2021
Job overview
- In charge of cancellation files.
- Responsible for ordering and maintaining supplies.
- Issue, deposit, and refund checks.
- Checking emails for supervisors.
- Run Credit Report and gathering data from ClearTouch.
- Maintained and updated loan application files and records in accordance with company policies.
- Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
Education
University of CaliforniaLos Angeles, CA
Bachelor's Degree from Japanese
Albany High School
High School Equivalency Diploma from General High School Curriculum
Skills
- Microsoft Word
- Computer skills
- Peachtree (Accounting software)
Accomplishments
Over 1 million dollars in a year in luxury retail
Timeline
SGC
Hilton Grand Vacations Club
09.2024 - 12.2025
Sales Associate
Rimowa
11.2021 - 04.2024
Loan Processor/Mortgage Banking Administrator
Territorial Savings Bank
05.2020 - 09.2021
University of California
Bachelor's Degree from Japanese
Albany High School
High School Equivalency Diploma from General High School Curriculum
Hobbies and Interests
- Love traveling all over the world. My favorite countries are Japan, Germany, and USA.
- Love dining out, Hot spring, Jagucci, and Spa to stay healthy.
Industries
- California
- New York
- Hawaii
- Japan
Experienceyears
12
References
References available upon request.
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