Accomplished professional with a proven track record in enhancing customer satisfaction and team performance at Taco Bell. Expert in customer service and sales expertise, demonstrated through innovative promotional strategies and effective leadership. Skilled in creative thinking and decision-making, consistently exceeding customer expectations without compromising service quality.
Hi, I’m
Kiyorra Wilson
Toledo,OH
Summary
Overview
1
year of professional experience
Work History
Dollar Tree Stores
Sales Floor Associate
06.2024 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
Pizza Hut, Restaurant Brands
Waitress Trainer
04.2024 - 06.2024
Job overview
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Taco Bell Restaurant
Manager in Training
05.2023 - 04.2024
Job overview
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
Education
Royce C. Start Highschool2010 Tremainsville Rd
N/A from N/A
University Overview
In the red cross club, theater,and S.M.A.R.T
Skills
- Goal-Oriented
- Customer Service
- Store maintenance
- Cash Handling
- Merchandise Display
- Sales expertise
- Promotional strategies
- Positive Customer Engagement
- Team Leadership
- Cash Register Operation
- Creative Thinking
- Basic Mathematics
- Exceeding Customer Expectations
- Flexible Hours
- Product Knowledge
- Decision-Making
Timeline
Sales Floor Associate
Dollar Tree Stores
06.2024 - Current
Waitress Trainer
Pizza Hut, Restaurant Brands
04.2024 - 06.2024
Manager in Training
Taco Bell Restaurant
05.2023 - 04.2024
Royce C. Start Highschool
N/A from N/A
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