Kiyoshi Williams
Annandale,VA
Summary
In my work experience I have had my share of guest interactions and ensuring a positive experience has been paramount to my work. I am a true team player and value supporting those around me.
Overview
3
3
years of professional experience
Work History
Food Runner
Carlyle
04.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Greeted guests when delivering food, taken complaints and additional orders to line cooks and servers
Administrative Assistant
Sojourn
05.2023 - 08.2023
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured properties were properly stocked and ready for guest check-ins
- Ensured guest check-ins went smoothly
- Created and maintained databases to track and record customer data.
Back of House Team Member
Chick-fil-A
05.2021 - 08.2022
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Assembled sandwiches and prepared dishes in a timely manner
Education
Bachelor of Science - Marketing
George Mason University
Fairfax, VA05.2026
Skills
- Teamwork and Collaboration
- Customer Service
- Hospitality service expertise
- Communication
Timeline
Food Runner
Carlyle
04.2024 - Current
Administrative Assistant
Sojourn
05.2023 - 08.2023
Back of House Team Member
Chick-fil-A
05.2021 - 08.2022
Bachelor of Science - Marketing
George Mason University
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