Kizzy Baker
Lewisville,Texas
Summary
Hardworking Human Resources Specialist bringing over 14 years of experience in sitting at collective bargaining table to resolve conflicts and mediate discussions. Excellent oral and written communication, organizational and problem-solving skills. Looking to apply knowledge and abilities to challenging new role.
Overview
20
20
years of professional experience
Work History
TA Specialist/Human Resources Specialist
Ask Consulting
Remote, TX
09.2023 - 05.2024
- Provides full cycle recruitment which maintains relationships with hiring managers within a business and sub-region; develops relationships with key decision-makers
- Sort and distribute department mail, file payroll department documents, compose and type department correspondence, audit daily and hourly time sheets each month for correct data and budget assignments worked with in Workday
- Provided and support with all projects within the HR and IT teams
- Manages the beginning to end staffing process within the sub- region; implements sourcing strategies within the sub- regions, screens candidates, provides a short list of candidates, coordinates interviews, creates offer letters, and facilitates relocation
- Counsels with managers on the hiring process and ensures that managers are in compliance with corporate and government policy.
- Identified and analyzed trends in employee relations issues.
- Provided advice and guidance on employment law, policies, and procedures.
- Conducted investigations into workplace complaints and grievances.
- Facilitated training sessions on topics such as performance management, harassment prevention, diversity.
Assistant Manager/Recruiter
Nurse Next Door
Plano, Texas
05.2023 - 09.2023
- Review and coordinate accommodation requests by engaging in the interactive process with the employee to understand needs, and finding and implementing (organizing or ordering) an appropriate solution for the accommodation request
- Worked with managers to maintain employee's performance that always worked with organizations goals
- Created vlookups and created different data visualizations reports using bar chart, line charts
- Processing on boarding with I-9’s right to represent W-4, recruitment marketing
- Processed health insurance enrollments, status changes, terminations, COBRA, and beneficiaries
- Addresses end-user support cases as assigned
- Troubleshoots and resolves production support issues and resolves defects timely and with exceptional customer service.
- Coordinated with other departments to ensure smooth flow of operations.
- Facilitated communication between employees and management to ensure effective flow of information across departments.
- Resolved conflicts between staff members through mediation or other methods of dispute resolution.
- Advised management on disciplinary procedures, terminations and grievances.
SR. Recruiter/Employee Relations Specialist
High Profile
Dallas, TX
10.2019 - 04.2023
- Provides full cycle recruitment which maintains relationships with hiring managers within a business and sub-region; develops relationships with key decision-makers
- Set up and gave interviews through our ATS system Workday
- Reviewed job descriptions for accuracy and compliance with legal requirements.
- Provided advice and guidance on employment law, policies, and procedures.
- Facilitated training sessions on topics such as performance management, harassment prevention, diversity.
- Analyzed employee feedback surveys to identify areas of improvement or potential risks within the organization.
SR. Recruiter/HR Generalist
Catapult Health
Dallas, TX
02.2017 - 09.2019
- Conduct new hire orientation
- Set up and gave interviews through our ATS system ICIMS
- Immigration process which I worked with outside legal counsel for assistance
- Ability to manage multiple, high priority tasks and adjust to shifting priorities, while meeting deadlines
- Created vlookups fir Healthcare
- Facilitate training for the organization including anti-harassment, interview skills and manager training
- Manages the Leave of Absence, FMLA and worker’s compensation programs, reports and claims
- Full cycle recruiting and Processing on boarding with I-9’s right to represent, W-4.
- Cultivated relationships with employees to ensure their well-being and engagement levels are maintained at a high level.
- Advised managers on effective communication techniques for handling difficult situations involving employees.
SR HR Generalist / Recruiter (Hewlett Packard, Boeing) (Contract)
Adecco Staffing
Dallas, TX
03.2015 - 09.2017
- Plan, develop, organize, implement, direct and evaluate the organization's Human Resource function and performance
- Respond to phone calls and emails from employees, managers, Employee Relations Advisors and HR Business Partners who need advice about a leave of absence or accommodation
- Processed health insurance enrollments, status changes, terminations, COBRA, and beneficiaries
- Created vlookups and created different data visualizations reports using bar chart, line charts for aviation
- Advice and counsel employees through the complex aspects of the leave of absence process including providing guidance about their payroll and benefits while on leave as well as the different type
- Partner with Legal and Employee Relations to discuss recommendations surrounding employees on individualized performance.
HR Generalist/Recruiter
University General Hospital
Dallas, TX
08.2014 - 12.2014
- Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and Internet sites; providing organization information, opportunities, and benefits; making presentations
- Determines applicant requirements by studying job description and job qualifications
- Set up and gave interviews through our ATS system Workday
- Created vlookups for HR and created different data visualizations reports using bar chart, line charts
- Accurately processed the bi-weekly payroll using Paychex for over 100 employees
- Worked directly with management to discuss any errors or discrepancies with payroll
- Administer employee benefits and interpret plan documents to effectively communicate benefit programs.
HR Manager
Stevens Transport
Dallas, TX
05.2013 - 03.2014
- Plan, develop, organize, implement, direct and evaluate the organization's Human Resource function and performance
- Created vlookups and created different data visualizations reports using bar chart, line charts plus heat maps for drivers
- Participate in the development of the company’s plans and programs as a strategic partner, with emphasis on talent requirements and impact
- Establish credibility throughout the organization with management and employees in order to be an effective listener and problem solver
- Translate strategic and tactical business plans into HR strategic and operational plans
- Set up and gave interviews through our ATS system myStaffing pro.
- Coordinated and conducted employee onboarding activities.
- Provided guidance on employee relations issues such as performance management, disciplinary action, grievances.
- Monitored compliance with applicable labor laws and regulations.
- Advised managers on effective resolution of employee relations issues in a timely manner.
- Facilitated training sessions for managers on topics related to employee relations including harassment prevention, diversity awareness.
Corporate Recruiter
PDS Tech
Irving, TX
07.2012 - 05.2013
- Viewed, sorted and qualified suitable candidates for open positions including executive positions such as CEO, CFO
- Accurately processed the bi-weekly payroll using ADP for over 100 employees
- Set up and gave interviews through our ATS system ADP
- Worked directly with management to discuss any errors or discrepancies with payroll processed manual checks for terminated employees as required by State law
- Verified data entry of new hires, terminations and various status changes.
Customer Service SR
XO Communications
Dallas, TX
03.2010 - 05.2012
- Created tickets for business customers that service were having issues or were completely down
- Logged into routers and provided troubleshooting to determine the issue and provide resolution.
HR Manager
Bellsouth/AT&T
Shreveport, LA
10.2004 - 01.2010
- Created group benefits databases, FMLA, LOA, Short and Long Term Disability, Employee Relations Investigations
- Developed and implemented orientation, training and incentive programs
- Managed leave-of-absence programs and personnel records
- Set up and gave interviews through our ATS system Workday
- Recruited over 400+ people to help open new company, including executive positions within a 2-week time frame
- Guiding the start-up and management of a full spectrum of HR operations, recruitment marketing, systems and programs
- Research, analyze, prepare and present hiring statistics to Human Resources Director
- Partnered with senior management to create HR policies and procedures
- Set-up bi-weekly payroll using ADP and QuickBooks
- Created vlookups and created different data visualizations reports using bar chart, line charts
- Sort and distribute department mail, file payroll department documents, compose and type department correspondence, audit daily and hourly time sheets each month for correct data and budget assignments.
- Provided guidance on employee relations issues such as performance management, disciplinary action, grievances.
- Organized special company and team-building events to increase employee collaboration, trust and communication.
- Enhanced employee welfare by adhering to established procedures for duration of investigations and disciplinary actions.
- Completed data analysis to determine requirements for cross-training programs.
Education
Bachelor of Science - Clinical Child Psychology
University of North Texas At Dallas
Dallas, TX12-2007
Skills
- Human Resources
- Labor Relations
- Onboarding and Orientation
- Conflict Prevention
- Personnel engagement
- Compensation and benefits
- Training and mentoring
- HR analytics
- Risk Management
- Employee Relations
- New Employee Orientation
- Legal Compliance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
TA Specialist/Human Resources Specialist
Ask Consulting
09.2023 - 05.2024
Assistant Manager/Recruiter
Nurse Next Door
05.2023 - 09.2023
SR. Recruiter/Employee Relations Specialist
High Profile
10.2019 - 04.2023
SR. Recruiter/HR Generalist
Catapult Health
02.2017 - 09.2019
SR HR Generalist / Recruiter (Hewlett Packard, Boeing) (Contract)
Adecco Staffing
03.2015 - 09.2017
HR Generalist/Recruiter
University General Hospital
08.2014 - 12.2014
HR Manager
Stevens Transport
05.2013 - 03.2014
Corporate Recruiter
PDS Tech
07.2012 - 05.2013
Customer Service SR
XO Communications
03.2010 - 05.2012
HR Manager
Bellsouth/AT&T
10.2004 - 01.2010
Bachelor of Science - Clinical Child Psychology
University of North Texas At Dallas
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