Kizzy Encarnacion

Driven by results, adept in fraud prevention, I enhanced customer trust and loyalty at Citibank through effective dispute resolution and fraud investigation. Leveraging analytical skills and a high attention to detail, I consistently met performance targets, significantly improving service delivery and operational efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Fraud ops position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.