Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kizzy Jones

Memphis,TN

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

17
17
years of professional experience

Work History

Operations Manager

Federal Express
Memphis, TN
01.2021 - Current

1. Managed staff to ensure smooth and efficient day-to-day operations and high levels of customer satisfaction.

2. Strategically developed and implemented operational efficiency strategies, resulting in cost reduction and enhanced customer satisfaction.

3. Continuously monitored and analyzed performance metrics, identifying improvement areas.

4. Maintained effective communication channels with vendors and suppliers to guarantee seamless operations.

5. Managed and coordinated daily operations for the organization, ensuring efficient processes.

6. Managed adherence to processes, procedures, and regulatory requirements while coordinating precise and prompt reporting within designated scope.

Military Flight Leader

TN Air National Guard
Memphis, TN
11.2007 - 01.2021
  • Investigated any reported incidents or accidents that occurred during a mission.
  • Conducted regular maintenance checks on aircraft components including engines, hydraulics systems, fuel tanks.
  • Ensured accurate navigation by monitoring instrument readings and making necessary corrections.
  • Participated in post-mission debriefings to evaluate performance levels of crew members.
  • Performed pre-flight inspections of aircraft and equipment to ensure safety and compliance with regulations.
  • Exercised sound judgment when making decisions in emergency situations.
  • Adhered strictly to FAA regulations concerning airspace usage and communications procedures.
  • Analyzed reports from previous missions to identify areas for improvement in planning future flights.
  • Mentored and guided employees in techniques for optimizing performance and improving compliance with company standards.

Education

MBA - Business Administration And Management

Strayer University
Washington, DC
09-2018

Skills

  • Six Sigma
  • Supervisory Skills
  • Leadership
  • Microsoft Office
  • Time Management
  • Oral Communication
  • Daily Operations
  • Accounting
  • Strategic Thinking
  • Agile Project Management
  • Supervisory Management
  • Microsoft Word
  • Negotiation
  • Public Speaking
  • Workforce Planning
  • Teamwork
  • Leadership Development
  • Strategic Planning
  • Team Building
  • Adobe Photoshop
  • Organization Skills Business Meetings
  • Microsoft PowerPoint
  • Microsoft Project
  • People Management
  • Training Active Listening
  • Performance Management

Timeline

Operations Manager

Federal Express
01.2021 - Current

Military Flight Leader

TN Air National Guard
11.2007 - 01.2021

MBA - Business Administration And Management

Strayer University
Kizzy Jones