Kizzy Stokes
Crenshaw,MS
Summary
Experienced professional with a strong track record in delivering exceptional customer interactions and service solutions. Skilled at conflict resolution, effective communication, and problem-solving to ensure customer satisfaction and foster loyalty. Collaborative team player who adapts easily to changing needs, consistently prioritizing efficiency and empathy to achieve desired outcomes. Recognized for reliability and a proactive approach in meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Quality Control Technician
Mullen Automotive
02.2024 - 11.2024
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Performed thorough inspections of incoming materials and outgoing products.
- Scanned and maintained filing of compliance documentation to job folders.
Production Technician
Mullen Automotive
10.2023 - 02.2024
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce
- Assisted in quality control measures by performing routine inspections of products against established standards
- Performed setup of production equipment to establish optimal performance
Administrative Assistant
IMS Engineers
08.2020 - 10.2023
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Associate's Degree - Business Administration
Hinds Community College
01.2007
High School Diploma -
North Pinola High School
01.1997
Skills
- Quality Inspections
- Workplace Safety Implementation
- Technical Writing Skills
- Quality Assurance
- Accurate Data Entry
- Digital Literacy
- Microsoft Office Proficiency
- Proficient in Computer Applications
Timeline
Quality Control Technician
Mullen Automotive
02.2024 - 11.2024
Production Technician
Mullen Automotive
10.2023 - 02.2024
Administrative Assistant
IMS Engineers
08.2020 - 10.2023
High School Diploma -
North Pinola High School
Associate's Degree - Business Administration
Hinds Community College
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