Executed medication administration and compliance monitoring at Redwood Family Care Network.
Overview
17
17
years of professional experience
Work History
Lead Manager
Danville Services
09.2025 - Current
Led cross-functional teams to enhance operational workflows and improve service delivery standards.
Developed and implemented strategic initiatives to optimize resource allocation and reduce operational costs.
Mentored junior managers, fostering professional growth and ensuring alignment with organizational goals.
Analyzed performance metrics to identify process inefficiencies and implement corrective actions.
Administrator Level E4 home
Redwood family care network
10.2023 - 05.2025
Maintained open communication with conservators, families, service coordinators, and advocates regarding client well-being.
Oversaw all daily business operations in compliance with state guidelines and client needs.
Ensured accurate documentation of medication administration through daily audits.
Reviewed staff documentation using Therap app for compliance and quality assurance.
Generated staffing schedules to guarantee adequate supervision and support for clients.
Conducted annual performance evaluations, providing feedback based on discussions.
Acted as first responder to emergencies, reporting incidents per regulations.
Maintained strong knowledge of Titles 17 and 22 to ensure regulatory compliance.
Supportive living Services Facilitator
On My Own Independent living services
11.2021 - 10.2023
Monitored compliance with ISP/IPP requirements to enhance service delivery.
Provided monthly reports to California Alta Regional Center for performance evaluation.
Submitted SIR/shared information reports as necessary to maintain transparency.
Reviewed staff documentation for completion, accuracy, and consistency.
Oversaw staff activities to ensure fulfillment of client needs.
Conducted job interviews to assess potential candidates for staffing.
Managed staff schedules in ERSP to optimize workforce deployment.
Filled shifts as needed to ensure adequate coverage and service continuity.
House Manager / RBT Crisis Home
Taking flight LLC
06.2019 - 01.2021
Ensured compliance with Individualized Program Plans (IPP) and Individualized Support Plans (ISP).
Oversaw client needs and home environment to promote stability.
Collaborated with program manager to address trauma recovery requirements for clients.
Managed complex behaviors according to established behavior plans.
Monitored client's health and reported changes or concerns to program manager.
Reviewed staff documentation for completion, accuracy, and consistency.
Provided transportation for clients to outings and medical appointments.
Trained new staff and facilitated team meetings to enhance communication.
Instructor/ Driver
Valley caps Manteca
10.2016 - 05.2019
Facilitated consumer outings to promote engagement and social skills development.
Maintained accurate outing logs to track participation and progress.
Documented consumer behaviors to assess and inform care strategies.
Encouraged consumers in achieving personal goals through tailored support.
Cleaned classrooms to ensure safe and conducive learning environments.
Monitored ISP and IPP goals to ensure compliance and effectiveness.
Administered medications according to prescribed schedules and protocols.
Completed Pro Act training to enhance crisis intervention skills.
House Manager of Level 3 home
Wycoff family care home
05.2014 - 10.2016
Administered and documented medications accurately.
Scheduled appointments efficiently to maximize resident care.
Maintained a clean, clutter-free living environment.
Planned and prepared nutritious meals daily.
Assisted residents with activities of daily living (ADLs).
Managed challenging behaviors with patience and skill.
Transported residents to outings and medical appointments responsibly.
Ensured achievement of IPP and ISP goals through effective monitoring.
CNA
Memorial Medical Center
02.2009 - 03.2014
Supported patients across various care levels, including acute care and rehabilitation centers.
Assisted nursing staff with patient admissions and discharges, ensuring smooth transitions.
Facilitated meal assistance for patients, meeting dietary requirements accurately.
Obtained vital signs during assigned shifts to monitor patient health.
Ambulated patients post-medical procedures to promote recovery.
Maintained thorough documentation throughout shifts to ensure compliance.
Education
High School Diploma - undefined
Franklin High School
Stockton, CA
06.1995
Skills
Oversaw medication administration processes to enhance patient care standards Led compliance monitoring initiatives to ensure adherence to treatment plans Collaborated with healthcare professionals to optimize medication management strategies
Managed staff schedules to optimize workflow and support operational objectives
Conducted thorough audits of documentation to uphold quality assurance protocols and enhance operational integrity
Oversaw incident reporting processes to enhance organizational response strategies Led crisis intervention initiatives to mitigate risks and support affected stakeholders Developed comprehensive reports to inform leadership and guide decision-making
Oversaw implementation of care plans and conducted comprehensive performance evaluations Led initiatives to optimize patient outcomes through strategic adjustments to care strategies Fostered collaboration among multidisciplinary teams to ensure effective care delivery
Utilized strong communication skills and analytical thinking to address and solve challenges efficiently