Karry Jackson

• Provide high-level administrative and operational support to C-suite executives within a large integrated healthcare system.

• Coordinate administrative and transactional workflows including scheduling, documentation, data tracking, and executive correspondence.

• Partner with shared services teams including Human Resources, Finance, Marketing, Risk, and Employee Health.

• Serve as a primary point of contact for external vendors and internal system partners.

• Support recruitment-adjacent and retention initiatives including onboarding coordination and caregiver engagement programs.

• Coordinate employee recognition programs, facility initiatives, and engagement campaigns.

• Manage physician invoicing, facility deposits, and joint-venture invoicing.

• Maintain organized records and documentation to support leadership decision-making.

• Supported patient access operations, scheduling, and data entry in a fast-paced healthcare environment.

• Maintained confidentiality and accuracy while communicating with patients and caregivers.

• Facilitated patient registration and insurance verification processes to ensure seamless access to care.
• Managed patient inquiries and resolved issues to enhance overall patient experience.
• Collaborated with clinical staff to streamline appointment scheduling and improve workflow efficiency.
• Maintained accurate electronic health records (EHR) to support data integrity and compliance standards.

• Led administrative operations for a 155-person unit, managing documentation and compliance.
• Executed personnel readiness tracking, regulatory audits, and policy implementation.

• Maintained personnel records, training documentation, attendance, and compliance reporting.

• Served as liaison between leadership and personnel.

• Coordinated scheduling and resource allocation for team projects to optimize workflow efficiency.
• Trained and mentored junior staff in administrative processes and best practices to improve team performance.
• Developed and implemented process improvements leading to enhanced operational effectiveness within the department.