Kjalyn Lords
Wasilla,AK
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new situations and challenges to best of my ability.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Head Barista
High Tide Espresso
Wasilla, AK
09.2022 - Current
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Reconciled daily sales each shift, counting register drawers.
- Greeted customers at drive thru window , answering questions and inputting specialty coffee orders into POS system.
- Supported highest standards of conduct and service to support company reputation.
- Wrapped, labeled and dated food items for sale.
- Created signs and displays to advertise store products.
- Described menu items to customers and suggested appealing products.
- Prepared and served hot or cold beverages.
Sales Associate
C'est La Vie
Wasilla, AK
08.2023 - 10.2023
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
Education
High School Diploma -
Matsu Central
Wasilla, AK05.2024
Skills
- Customer Service
- POS Systems
- Inventory Management
- Team Building and Leadership
- Shop Opening and Closing
- Work Planning and Prioritization
- Complaint Handling
- Verbal and Written Communication
Certification
- Certified Emergency Trauma Technician, May 2022-2024
Timeline
Sales Associate
C'est La Vie
08.2023 - 10.2023
Head Barista
High Tide Espresso
09.2022 - Current
High School Diploma -
Matsu Central
- Certified Emergency Trauma Technician, May 2022-2024
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