Kjara ZEFAJ

Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.

• Enhanced patient satisfaction by maintaining a clean and welcoming environment in the unit.

Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.

• Disinfected and mopped entire room and bathrooms to keep the floor sanitary and clean.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Changed bed linens and collected soiled linens for cleaning.
• Restocked plastic bags and amenities in bathrooms..
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• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Handled cash transactions accurately, contributing to balanced daily financial reports.

Organized orders and ensured accurate billing for customers.

• Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
• Provided excellent customer service to guests by promptly responding to inquiries and requests.
• Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
• Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
• Assisted in training new attendants, sharing best practices and tips for efficient service.