Kristen J. Malakas
Paramus,NJ
Summary
Experienced dispatcher with a robust background in law enforcement and public safety, adept at maintaining composure in high-stress situations while effectively assisting others. A genuine passion for contributing to public safety and community service drives a commitment to excellence and reliability. Recognized for strong organizational skills and motivation, coupled with exceptional situational awareness and communication abilities that thrive in high-pressure environments. Dedicated to fostering a safe community through proactive engagement and support.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Auxiliary Police Officer
Paramus Police
10.2024 - Current
- Conducted regular patrols to monitor community safety and enforce local laws effectively.
- Responded promptly to calls for assistance, ensuring quick resolution to various incidents.
- Collaborated with local agencies during emergencies to coordinate response efforts and enhance public safety.
- Implemented traffic control measures at several community events, ensuring safe pedestrian movement.
- Assisted in crowd control during public gatherings, ensuring a safe environment for all attendees.
- Participated in training sessions to maintain skills in emergency response and law enforcement techniques.
- Provided first aid and support during emergencies, ensuring the well-being of affected individuals.
- Utilized effective conflict resolution strategies to de-escalate potentially volatile situations.
- Assisted with traffic control during major incidents, contributing to a smoother flow of vehicles and reducing congestion.
Dispatcher
Emerson Police
02.2022 - 06.2023
- Answered 15-20 emergent and non-emergent calls per day, efficiently dispatching units to various incidents.
- Prioritized calls based on urgency, ensuring rapid response to critical situations
- Gathered detailed information from callers to relay to responding units for effective incident management
- Coordinated communication between multiple emergency services to streamline response efforts
- Monitored officer locations in real-time, enhancing operational awareness and safety
- Conducted information lookups using eAgent and Infocop to assist officers in the field.
- Maintained a clear and organized log of all dispatched calls, ensuring accurate record-keeping
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Greeted walk-in visitors, providing necessary reports and documentation promptly.
Vice President/Driver
Emerson Volunteer Ambulance Corps
05.2016 - Current
- Responded swiftly to approximately 80 emergency medical calls per year, ensuring rapid patient transport to healthcare facilities.
- Provided strong leadership to enhance team productivity and morale.
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
- Assisted EMTs and paramedics during patient transport, contributing to effective care delivery.
- Restocked medical supplies and equipment to maintain readiness for emergency situations.
- Maintained clear communication with dispatch and emergency services via radio during incidents.
- Trained new volunteer drivers on operational protocols and emergency response procedures.
- Documented incident reports and maintained accurate records of all emergency calls handled.
- Ensured all team members were equipped with necessary uniforms and gear for operations.
Administrator/Head Teacher
Loving Touch Nursery School
03.2019 - Current
- Review and approve all lead teacher lesson plans to ensure lessons are age and developmentally appropriate
- Structure lessons to include students with both physical and developmental disabilities
- Maintain communication with parents regarding their children’s activities, behavior and development as well as address all parent’s concerns
- Developed and implemented age-appropriate curriculum to promote social, emotional, physical and cognitive development in young children.
- Supervised daily classroom activities ensuring a safe and engaging learning environment for all children.
- Trained and mentored new staff on classroom management techniques and educational best practices.
- Conducted regular assessments of children's development to tailor lesson plans to individual needs.
- Implemented behavioral management strategies to support children with diverse needs and promote positive interactions.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Auxiliary Police Officer/Sergeant
Emerson Police
05.2017 - 09.2024
- Conducted routine patrols to ensure community safety and compliance with local laws.
- Provided a visible police presence at public events, fostering a sense of security among attendees.
- Implemented safety measures during large gatherings, ensuring the well-being of participants and staff.
- Managed crowd control operations during high-attendance events, preventing disturbances and ensuring order.
- Assisted with traffic control during major incidents, contributing to a smoother flow of vehicles and reducing congestion.
- Developed strong working relationships with fellow auxiliary officers as well as regular police personnel fostering teamwork and collaboration towards common goals.
- Responded efficiently to emergency calls, coordinating with dispatch and local agencies for effective resolution.
- Provided backup support for police officers on duty, increasing their efficiency in responding to emergencies.
CERT
Emerson Cert
03.2010 - 05.2017
- Provided first aid support and emergency care during community events as needed.
- Assisted in traffic management during emergencies, ensuring safe passage for responders.
- Engaged with community members to promote awareness of emergency preparedness.
- Utilized effective communication techniques to relay critical information during incidents.
- Traffic and crowd control at outdoor events and ensuring the safe crossing of pedestrians.
Education
M.S. - Curriculum and Instruction
University of Scranton
Scranton2015
B.S. - Elementary Education, Special Education, Early Childhood Education
Seton Hall University
South Orange, NJ2007
Skills
- Self-discipline
- Community relations
- Leadership qualities
- Integrity and honesty
- De-escalation techniques
- Radio communication
- Incident documentation
- Decision-making
- Emergency management
- Dispatch communication
- Teamwork
- Problem-solving
Certification
- APCO Public Safety Telecommunicator
- Auxiliary Police Officer
- Bergen County Rescue Task Force
- CERT
- CPR/First Aid
- Bloodborne Pathogens
- ICS 100
- ICS 700
- Elementary Classroom Teacher, Early Childhood Teacher, Special Education Teacher
Timeline
Auxiliary Police Officer
Paramus Police
10.2024 - Current
Dispatcher
Emerson Police
02.2022 - 06.2023
Administrator/Head Teacher
Loving Touch Nursery School
03.2019 - Current
Auxiliary Police Officer/Sergeant
Emerson Police
05.2017 - 09.2024
Vice President/Driver
Emerson Volunteer Ambulance Corps
05.2016 - Current
CERT
Emerson Cert
03.2010 - 05.2017
M.S. - Curriculum and Instruction
University of Scranton
B.S. - Elementary Education, Special Education, Early Childhood Education
Seton Hall University