Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Hannah Lafountain

Waterville,VT

Summary

Committed and hard working individual, with years of experience within the customer service and medical fields. I am dedicated to resolving issues and fulfilling individual needs. A creative problem solver and team player, that is eager to further my career.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Surgical Room Specialist

UVM Medical Center
10.2020 - Current
  • Assisted with staff training to enforce quality, safety and sanitation guidelines.
  • Facilitated communication between patients, families, and healthcare providers, helping to ensure understanding of care plans and expectations.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Promoted adherence to facility policies and procedures by modeling professional behavior at all times, ensuring consistent standards across the workplace.
  • Demonstrated effective problem-solving abilities in addressing challenges encountered during routine care provision or emergency situations.
  • Maintained a clean and safe environment for patients, staff, and visitors by adhering to infection control protocols.

Cashier/Food Service

Cupboard Deli And Bakery
05.2016 - 09.2020
  • Worked flexible schedule and extra shifts to meet business needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels and awareness for any potential fraud

Licensed Nursing Assitant Student

The Manor/Copley Hospital
04.2018 - 05.2018
  • Collaborated on group projects to complete professional deliverables.
  • Participated in lecture classes and asked compelling questions to further solidify learning.
  • Worked with industry professionals to further drive learning goals.
  • Demonstrated team problem solving skills when assisting to a patients needs.
  • Displayed flexible thinking skills and adapted to any immediate change
  • Provided support to a variety of different individuals

Education

No Degree - General Education

Clinton Community College
Plattsburgh, NY
05.2020

High School Diploma -

Lamoille Union High School
Hyde Park, VT
06.2019

Early College - General Education

Northern Vermont University - Johnson
Johnson, VT
05.2019

No Degree - Licensed Nursing Assistant

Green Mountain Technology & Career Center
Hyde Park, VT
06.2018

Skills

  • Supply Management
  • Advanced Written and Verbal Communication
  • Conflict Resolution
  • Expert Problem Solving
  • Team Player
  • Cash Register Operations
  • Payment Processing (card, cash, and checks)
  • Multi-tasking Ability
  • Time Management Skills
  • Staff Training
  • Adaptability
  • Customer Service and Assistance
  • Work Ethic and Integrity
  • Takes Precaution to all Confidentiality

Certification

  • Licensed Nursing Assistant - 5/29/2018 to 5/29/2020
  • CPR / AED / First-Aid (Infant - Child - Adult) - Exp. 3/21/2024
  • Personal Care Attendant - Certified 01/2018

References

Clarissa Burbank (814)-243-6282 clarissa.burbank@uvmhealth.org (co-worker)

Leslie Reynolds (802)-730-4550 leslier28@yahoo.com (friend)

Sierra LeBlanc (802)-777-8744 sierra.a.leblanc@gmail.com (friend)

Timeline

Surgical Room Specialist

UVM Medical Center
10.2020 - Current

Licensed Nursing Assitant Student

The Manor/Copley Hospital
04.2018 - 05.2018

Cashier/Food Service

Cupboard Deli And Bakery
05.2016 - 09.2020

No Degree - General Education

Clinton Community College

High School Diploma -

Lamoille Union High School

Early College - General Education

Northern Vermont University - Johnson

No Degree - Licensed Nursing Assistant

Green Mountain Technology & Career Center
  • Licensed Nursing Assistant - 5/29/2018 to 5/29/2020
  • CPR / AED / First-Aid (Infant - Child - Adult) - Exp. 3/21/2024
  • Personal Care Attendant - Certified 01/2018
Hannah Lafountain