Kjersten Hendrickson
Idyllwild,California
Summary
Caring In Home Support Services Caretaker dedicated to offering comprehensive personal support. Talented in personal care, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies. Effective at facilitating communication between many specialists and entities to collaborate in provided highest quality of life.
Overview
27
27
years of professional experience
Work History
In Home Support Services Caretaker
In Home Supportive Services
02.2015 - 06.2023
- Developed rapport to create safe and trusting environment for care.
- Assisted disabled client to support independence and well-being.
- Administered medication as directed by physician.
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided mobility assistance such as walking and regular exercising.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to medical professionals.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Maintained entire family's schedule and organized events.
Seasonal Sales Associate
JCPenney
09.2011 - 01.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Teaching Assistant
University Of West Florida
08.2009 - 12.2011
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Studied and implemented latest information on specific subjects and learning strategies.
Teaching Assistant for Field School
Western Carolina University
06.2009 - 06.2009
- Assisted teachers with class management to promote a positive learning environment.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Supported fieldwork activities.
Lab Assistant
Western Carolina University
08.2007 - 05.2009
- Managed specimen sample handling, receiving, storage and inventory.
- Maintained lab by cleaning surfaces and items used using proper procedure in a biohazard zone.
- Worked closely with lab staff on special projects.
- Created and updated record of all supplies and equipment to monitor inventory.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Prepared specimens for testing and analysis.
- Organized information.
Hairstylist
Mario Tricoci Hair Salons And Day Spas
09.1999 - 06.2007
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Recorded notes for future reference about customer preferences and services delivered.
- Resolved guest complaints about service or style.
- Determined appropriate hair treatments based on conditions and textures.
- Organized sales area and work station to showcase products and boost sales.
- Distributed business cards outside of salon to generate new business.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Developed loyal following of clients by providing high-quality services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Food Service Worker
Brookfield Zoo
08.1996 - 07.1999
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Handled cash transactions and point-of-sale operations.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Processed customer payments and balanced cash drawers.
Education
Master of Arts - Biological Anthropology
The University of West Florida
Pensacola, FLBachelor of Science - Biological Anthropology
Western Carolina University
Cullowhee, NC05.2009
Associate of Arts - General Studies
Moraine Valley Community College
Palos Hills, IL05.2007
Certificate - Hairstyling
Capri Beauty College - Oak Forest
Oak Forest, IL06.2000
High School Diploma -
Riverside Brookfield High School
Riverside, IL06.1999
Skills
- Home Healthcare
- Supporting Daily Living Needs
- Client Records Management
- Special Needs Care
- Medication Administration
- Interpersonal Communications
- Behavior Redirection
- Bathing and Dressing
- Schedule Management
- Patient Transport
- Ability to Lift
- Physician Communication
Timeline
In Home Support Services Caretaker
In Home Supportive Services
02.2015 - 06.2023
Seasonal Sales Associate
JCPenney
09.2011 - 01.2012
Teaching Assistant
University Of West Florida
08.2009 - 12.2011
Teaching Assistant for Field School
Western Carolina University
06.2009 - 06.2009
Lab Assistant
Western Carolina University
08.2007 - 05.2009
Hairstylist
Mario Tricoci Hair Salons And Day Spas
09.1999 - 06.2007
Food Service Worker
Brookfield Zoo
08.1996 - 07.1999
Master of Arts - Biological Anthropology
The University of West Florida
Bachelor of Science - Biological Anthropology
Western Carolina University
Associate of Arts - General Studies
Moraine Valley Community College
Certificate - Hairstyling
Capri Beauty College - Oak Forest
High School Diploma -
Riverside Brookfield High School
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