Kjerstin Gines
Shoreview,MN
Summary
Focused FMS Human Resources Lead with two years of experience leading human resources operations and organizational planning alongside FMS Human Resources Leadership. Well-versed in direct deposit, returned funds, and payroll procedures, as well as interdepartmental collaboration and complex problem-solving. Passionate about building successful office culture to promote employee retention and performance. Dedicated team player looking to take on a new role with a company where attention to detail and diverse perspectives are appreciated.
Overview
6
6
years of professional experience
Work History
FMS Human Resources Lead
Accra Care
Minnetonka, MN
07.2022 - Current
- Facilitated communication between staff members across multiple departments.
- Organized and facilitated training for new hires on company policies and procedures.
- Introduced a meeting series aimed at assessing job satisfaction among all FMS HR team members and promoting team unity.
- Complied with local, state and federal laws to maintain organizational standards.
- Managed and organized personnel records including hiring documents, resignation letters, and termination forms.
- Established and maintained positive relationships with supervisors and staff across all departments.
- Investigated and resolved employee relations issues efficiently.
- Hired employees and processed hiring-related paperwork.
- Collaborated with other departments to ensure that operational objectives were met in a timely manner.
- Coordinated with payroll department to ensure accurate processing of salaries and benefits payments.
- Created training resources for new employees to help them become familiar with job expectations.
- Facilitated communication between employees at different levels within the organization.
FMS Human Resources Specialist
Accra Care
Minnetonka, MN
12.2021 - 07.2022
- Ensured the security of HR data, maintaining employee confidentiality and protecting company operations.
- Provided essential support for individual HR needs of employees.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling employee file updates.
- Established and maintained trusted relationships around organization to optimize business and employee experience.
- Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
- Managed direct deposit setup instructions for new hires and existing employees.
- Registered elective employees for Wisely Pay.
- Managed employee requests for direct deposit enrollment and maintained precise recordkeeping of missing payment information.
- Collaborated with accounting team to facilitate the reissuing of funds to employees after payment returns.
Payroll Specialist
Accra Care
Minnetonka, MN
09.2019 - 12.2021
- Utilized various communication methods to address and rectify employee payroll concerns promptly.
- Contributed to the smooth running of payrolls, ensuring employees received accurate and punctual wage payments.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Assisted with auditing processes related to payroll.
- Enforced payroll-related policies, procedures and regulations to ensure compliance with company and governmental policies.
- Reviewed, investigated, and corrected errors and inconsistencies in financial entries, documents and reports.
- Processed timesheets and payroll related documents in high volumes.
Cashier/Sales Associate
Pop Culture Frozen Yogurt
Arden Hills, MN
02.2018 - 09.2019
- Adhered to and enforced company safety regulations, fostering a safe working environment.
- Maintained compliance with POS system processes and procedures when operating cash register, facilitating precise sales transactions by accurately tendering change and providing receipts.
- Facilitated the timely investigation and resolution of customers' complaints or inquiries by escalating them to management.
- Processed customer purchases and returns using cash and credit card payments.
- Managed end-of-shift cash counts and promptly deposited funds into the bank.
- Delivered bank deposits to local bank on behalf of business owner during their absence.
- Provided comprehensive training on cash register operations, stock procedures, and customer service to newly hired team members.
Education
Associate of Science - Human Resources And Organizational Leadership
Rasmussen University
Saint Cloud, MN03-2025
Bachelor of Science - Business Management
University of Northwestern - St. Paul
Saint Paul, MN01-2022
US Army National Guard
Automated Logistical Specialist
01-2018
Skills
- Employee Relations
- Payroll Coordination
- Recordkeeping
- Internal Communications
- Training and Development
- Diversity and Inclusion
- Strategic Planning
- Policy Implementation
- Background Checks
- Cross-functional Collaboration
- Exceptionally Organized
- Verbal and Written Communication
- Analysis
- Complex Troubleshooting
Timeline
FMS Human Resources Lead
Accra Care
07.2022 - Current
FMS Human Resources Specialist
Accra Care
12.2021 - 07.2022
Payroll Specialist
Accra Care
09.2019 - 12.2021
Cashier/Sales Associate
Pop Culture Frozen Yogurt
02.2018 - 09.2019
Associate of Science - Human Resources And Organizational Leadership
Rasmussen University
Bachelor of Science - Business Management
University of Northwestern - St. Paul
US Army National Guard
Automated Logistical Specialist
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