K Joelle Johnson

Core Competencies

• Emergency & Crisis Management
• Incident Action Planning
• Safety & Security Protocol Development
• Team Leadership & Staff Supervision
• Multi-Agency Collaboration & Coordination
• Onboarding & Payroll Administration
• Construction & Design Project Management
• Policy & Procedure Development
• Risk Mitigation & Problem Solving
• Data Management & Compliance

Professional Experience

Onboarding Manager / Warden

Critical Response Strategies

Training and Transition Camp (Alligator Alcatraz) – Florida Division of Emergency Management

• Directed operations for a team of 150+ members, implementing leadership and training strategies in the absence of formal policies.
• Mitigated risks by developing and enforcing robust security measures for critical environments, ensuring safety and compliance.
• Collaborated with FDEM and external agencies to align Incident Action Plans with emergency management standards.
• Conducted comprehensive onboarding for new employees, including timekeeping system (TKS) administration, payroll processing (Gusto), offer letter distribution, and background reviews.
• Addressed critical response strategy failures by identifying resource and documentation gaps, advocating for systemic improvements to enhance operational effectiveness.
• Managed the physical construction and design of housing units, ensuring adherence to safety standards and project timelines.
• Maintained accurate records of employee data and documentation, ensuring compliance with legal and organizational policies.
• Monitored new hire progress during onboarding, providing feedback and guidance to support successful integration.
• Collaborated with HR to develop targeted recruitment strategies, resulting in a higher quality talent pool.
• Reviewed industry trends and best practices to ensure the organization remained at the forefront of employee engagement and operational efficiency.

Key Achievements

• Successfully led a 150+ member team in a high-stakes, resource-constrained environment, fostering resilience and adaptability.
• Designed and implemented security protocols that significantly reduced risks in critical operations.
• Streamlined onboarding processes, improving efficiency and compliance across the organization.
• Led strategic planning and execution of Incident Action Plans adhering to FDEM guidelines.
• Served as a resource for managers seeking advice or assistance with their department''s unique onboarding needs.
• Streamlined onboarding processes for increased efficiency, reducing time-to-productivity for new hires.
• Developed strong relationships with hiring managers across various departments, ensuring a seamless transition for new employees into their respective teams.
• Designed engaging presentations tailored to specific roles within the organization, effectively communicating expectations and responsibilities to new team members.
• Implemented innovative security measures to reduce instances of contraband smuggling within the facility.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Liaised between multiple business divisions to improve communications.
• Managed daily operations, including inmate processing, housing assignments, food service delivery, medical care provision, and recreational activities scheduling.
• Conducted thorough investigations into allegations of staff misconduct or inmate grievances to maintain a fair and just institutional environment.
• Enhanced facility safety by conducting regular security audits and addressing potential risks.
• Coordinated emergency response plans, ensuring swift actions in crisis situations to protect both inmates and staff members.

• Manning Ceia scanning equipment for ingress into the recreation center
• Conducts perimeter/security patrols
• Extensive customer service interaction by being the first people they see as they walk in and got him in the right direction answering immediate questions and greeting them as they come in and as they exit for the day
• Currently shadowing other Park Rangers when conducting checks of the 19 parks of Goodyear
• Ensuring rules and regulations are followed by all patrons of the parks
• Informed visitors of current and recurring dangers posed by wildlife, terrain and inclement weather.
• Maintained cleanliness and order within park, ensuring welcoming environment for all visitors.
• Enforced park rules consistently to protect natural resources while creating a safe environment for all visitors.

• 28 year career with The Arizona Department of Corrections.
• Performs numerous duties of Leadership, Business and Security Management
• Inmate management includes all aspects of security custody, classification, control, movement, and programming
• Business management of a unit of varying size from 38 to 150 staff, 300 to 1000 inmates, vendors and contract partners
• Appropriately allocate manpower and resources to meet identified inmate and unit needs
• Assisted with onboarding processes
• Responsible for the safety and security of staff through the use of sound correctional judgment
• Ensures Department Orders/Instructions and procedures are implemented and adhered to through a systematic process
• Conducts tours and inspections of the unit which include but not limited to: staffing, sanitation, safety and security protocols
• Receives information of a confidential and sensitive nature, using judgment in selecting information for release to the general public
• Additional responsibilities include being appointed designee for approval of work crew gate approvals, inspection/audit system, approval/disapproval of visitation, monthly urinary analysis compliance, CORE staffing, employee evaluations, Protective Segregation, Administrative Inquiries and Classification Overrides, max evaluations, budget, office management
• Prepare and evaluate reports of findings and recommendations to ensure compliance with ADC policies, health safety and sanitation standards
• Review and authorize unit personnel actions including training, scheduling performance, evaluations, disciplines, hiring and terminations
• Develop and propose policy changes regarding security and programs issues
• Cultivated close working relationships with other agencies and state governmental agencies to achieve recognition as an Emergency Management resource
• EOC/Operation Security Chief (FEMA)during actual events as well as numerous unit simulations
• Perform facility and construction site audits confirming OSHA regulatory compliance and ensuring occupational exposure limits are not exceeded
• Conducts investigations, staff training, security and physical plant inspections
• Resolves problems and questions presented by subordinate staff regarding work processes, policies, organization and methods
• Develop policy and operating procedures
• Staff instructor to teach correctional employees Departmental safety and health policies and procedures to include First Aid.
• Establish and maintain Department Security Unit Post Order based on Agency Laws, rules and Regulations
• Train Security supervisors and staff on crisis intervention
• Write detailed reports based on research, analysis and fact finding for inmate and staff investigations
• Held the Safety Committee Administrator. Conducted safety inspections of the institution and resolved violations or reported larger scale issues for review for resolution.
• Extensive skills and planning for numerous large scale events to include the 50th anniversary of the Department of Corrections and yearly events for the Volunteer Appreciation gala
• CCTV extensive experience

• **Continued career with the Department of Corrections.
• Understand and shape the Agency's strategy and mission
• Develop plans to materialize strategy and analyze business proposals
• Research competition to identify threats and opportunities
• Assess the company's operational and strategic performance
• Align processes, resources-planning and department goals with overall strategy
• Provide support and insight into significant organizational changes (e.g
• Shift in strategic focus, mergers and acquisitions)
• Educate senior executives in making effective decisions
• Construct forecasts and analytical models
• Monitor and analyze industry trends and market changes

• **Continued career with the Department of Corrections.
• The Policy System Administrator provides policy management support to the administrative, compliance, quality, of Federal and State laws and mandates
• Acting as a central information source by maintaining and distributing policies, procedures and forms
• Establish statewide correctional planning methodologies and goals

• **Continued career with the Department of Corrections.
• As the Safety Committee Administrator, I would oversee a select group of Correctional Officers who are the individual unit's Safety officer
• The committee inspected and reported safety and OSHA violations through a system of check and balances that would ensure compliance with these Agency's requirements
• These inspections encompassed 10 units
• This committee was responsible for adherence to federal and state safety requirements
• This committee along with the Occupational Safety Consultant and the Occupational Health Nurse inspects Perryville Complex to identify OSHA and safety issues and concerns
• Elevating urgent matters to ensure issues are addressed

• Built relationships with customers to encourage repeat business.
• Solved customer challenges by offering relevant products and services.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Engaged with customers to build rapport and loyalty.
• Answered customer questions about sizing, accessories, and merchandise care.