Kevin G. Johnson

• Analyzed problematic areas to provide recommendations and solutions.
• Collaborated with teams to define, strategize, and implement marketing and web strategies that were trimmed of all lacking aspects resulting in the initial intention without the bloat.
• Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
• Relied upon to create results when traditional methods have not produced expected results.
• Created and developed detailed blueprints for clients to follow both short-term (implement immediately) and long-term (stages of executable actions to make a long-lasting change in the company's logistical operations and employee production increase).
• Prepared presentations to explain revisions, enhancements, and process improvements of the organization's systems and programs.
• Aligned closely with business owners and employees to gather information and gain operational insight.
• Created this self-employed opportunity through the lasting memories of industry leaders directly impressed while interacting and working with them when running Foodler before the acquirement/sale to GrubHub.
• Consulted with customers to assess needs and propose optimal solutions through outside-the-box ideas refined and perfected throughout the years of being the ranking director of a national company.
• Due to contractual consulting cannot identify these very known companies, however after a week of observing multiple departments, my suggestions allowed them to downsize the staff by 28% and still see productivity increase by 13.3% (This is but one result of the logistical/operational/management knowledge which made it possible to produce results where others could not.

• Achieved sales goals and service targets by cultivating and securing new customer relationships through new approaches after the American sector was failing to secure the needed clients.
• Built relationships with customers and community to establish long-term business growth.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Implemented systems and procedures to increase sales.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Communicated product quality and market comparisons by creating sales presentations and head-to-head software comparisons to highlight all of the software's superior features offered.

[Sadly the Covid Pandemic hit India even worse than the US, between both and the inability to travel, hold demonstrations as well as set up software trials and highlight its capabilities to crowds the decision to shut down the North American division for an undeterminable duration ended what could have been a very successful industry-leading wave that was starting to take hold between the Seattle and Boston HQ's]

• Worked closely with founder ad CEO who was in [name only],due to pursuing a personal goal to run marathons worldwide, and had no hand in daily operations.
• Built relationships with over 1,602 restaurant partners some being presidents of national chains to ensure open lines of communication that benefit both delivery partner and restaurant.
• Directly hired and monitored 1,802 independent contractor delivery drivers to motivate and shape their own self-improvement and strive to perform better through suggestive outcomes through a more professional approach, which is delicate to balance as ICs cannot be forced or told directly how to complete a contracted job(order) once assigned.
• Exercised appropriate cost control to meet budget restrictions and maximize profitability which led to INC magazines [Fastest private growing company] for two consecutive years; once more two years later for a total of three awards.
• Represented Foodler as a local community-driven company by giving presentations and speeches and participating in community events. Always providing free food and giveaways.
• Monitored compliance with laws and regulations along with both attorneys that advised us when we would launch anything new or alter any part of our operations, to protect from legal liabilities and penalties.
• Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
• Personally developed a new approach to assign orders to drivers that factored in a new approach not yet thought of and still not mirrored to date, leading to the fastest delivery times by multiple industry publishing institutions within some of the most congested and traffic-ridden cities.
• Defined company roles and responsibilities to establish and enhance processes.
• Always stay up to date with industry-changing software that streamlined the process of orders reaching restaurant partners while effectively making it possible for our system to hand-shake with numerous software systems used by many of our partners, allowing API hooks and better integration between systems.
• Set organizational goals and objectives to meet quarterly, proving each operational & logistical change was indeed directly related to growth above the organic growth we would experience.