Yousef Behih

Investigated malfunctions and breakdowns of heating, refrigeration and air-conditioning systems.

• Installation and replacement of systems
• Installation and sealing duct work
• Maintain boilers, hot water systems, gas heating equipment and food service equipment.
• Replaced bearings, pump seals and packing.
• Filled out detailed work orders for each job completed.
• Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
• Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
• Assisted in maintenance, repair and installation of ventilation systems.

• Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.

• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Dropped and hooked trailers and changed configuration of equipment.
• Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.

• Established a solid reputation as a reliable technician who consistently delivered high-quality work within established deadlines.
• Diagnosed and resolved complex computer hardware issues, ensuring optimal system performance.
• Reduced downtime for clients by quickly identifying and addressing hardware malfunctions.
• Demonstrated strong communication skills while working closely with both technical team members and non-technical clients on project requirements and expectations.
• Managed multiple repair projects simultaneously, prioritizing tasks to ensure timely completion.

• Ensured safety compliance by following established protocols and maintaining an organized work environment.
• Streamlined workflow through effective communication with cross-functional teams, including planning, quality control, logistics, and procurement departments.
• Collaborated with engineering team to resolve design issues, resulting in optimized assembly procedures.
• Boosted customer satisfaction rates by delivering assembled products that met or exceeded expectations for both functionality and aesthetics.