Katrina Torres
Bronx,US
Summary
Highly motivated sales professional seeking a full-time job position with any Company, where I can demonstrate my service and negotiation skills. I bring three years of retail sales experience and a business administration & 3 years of security.
Overview
2
2
years of post-secondary education
12
12
years of professional experience
Work History
Security
CWSP
Bronx, US
09.2023 - Current
- Implemented security protocols to protect confidential information.
- Monitored compliance with security regulations among visitors to maintain a secure environment.
- Drafted detailed reports on security incidents to inform management and improve safety protocols.
- Conducted hourly patrols in homeless shelter, tracking entry and exit of individuals through logbook management.
Security Officer
Albero security
The Bronx, NY
06.2023 - 08.2023
- Monitored premises to prevent unauthorized access and ensure safety.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Conducted regular patrols to identify potential security risks and hazards.
- Monitored restricted areas to ensure only authorized personnel accessed them. to prevent unauthorized entry.
- Responded promptly to alarms and emergency situations, coordinating with local authorities.
Security Officer
Madison Security
The Bronx, NY
12.2022 - 08.2023
- Conducted regular patrols to identify potential security risks and hazards.
- Monitored premises to prevent unauthorized access and ensure safety.
- Responded promptly to alarms and emergency situations, coordinating with local authorities.
- Managed access control procedures for staff and visitors at all facility entrances.
- Maintained communication with team members via radio for effective coordination.
Warehouse Worker
Fairway Market LLC
The Bronx, NY
09.2021 - 11.2022
- Loaded and unloaded deliveries for timely processing.
- Operated forklifts to move inventory within the warehouse.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Collaborated with team members to fulfill customer orders quickly.
- Organized stock shelves for efficient retrieval and storage.
- Tagged and wrote identifying information on containers, boxes and cargo.
Supermarket Cashier
Western Beef Supermarket and Corporate Offices
Bronx, NY
03.2018 - 08.2021
- Processed customer transactions using point-of-sale systems accurately and efficiently.
- Handled cash, credit, and digital payments while ensuring secure transaction procedures.
- Assisted customers with inquiries and provided product information to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
McDonald's Crew Member
McDonald's
Bronx, NY
08.2016 - 08.2018
- Provided exceptional customer service in fast-paced environment.
- Took customer orders accurately and processed payments swiftly.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Operated kitchen equipment to prepare food items efficiently.
- Engaged with customers in friendly conversation while taking orders while taking orders and promoted positive image for the business.
- Processed cash and credit card payments, promptly returning receipts, coins, bills and payment cards to customers.
- Collaborated with team members to enhance overall workflow.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Customer Service Cashier
Dollar Tree
The Bronx, New York
01.2015 - 01.2016
- Processed customer transactions accurately and efficiently at retail checkout.
- Handled cash, credit, and debit payments following store policies.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted customers with product inquiries and provided recommendations.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Collaborated with team members to improve customer service experience.
- Managed inventory by restocking shelves and ensuring product availability.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Education
High School Diploma - Science
Evander child campus
Bronx, NY 10.2015 - 06.2017
Skills
- Security protocols
- Incident management
- Access control management
- Incident reporting
- Emergency coordination
- Security reporting
- Team collaboration
- Communication
- Effective communication
- Adaptability to change
- Conflict resolution
Timeline
Security
CWSP
09.2023 - Current
Security Officer
Albero security
06.2023 - 08.2023
Security Officer
Madison Security
12.2022 - 08.2023
Warehouse Worker
Fairway Market LLC
09.2021 - 11.2022
Supermarket Cashier
Western Beef Supermarket and Corporate Offices
03.2018 - 08.2021
McDonald's Crew Member
McDonald's
08.2016 - 08.2018
High School Diploma - Science
Evander child campus
10.2015 - 06.2017
Customer Service Cashier
Dollar Tree
01.2015 - 01.2016