Mack Jones
Lake Bluff,IL
Summary
Dynamic and resourceful undergrad with hands-on professional internship experience, adept at problem-solving in a collaborative setting. Demonstrated ability to enhance workflow efficiency while delivering exceptional client service. Proficient in an exclusively electronic environment and welcoming the next challenge.
Overview
5
5
years of professional experience
Work History
Paid Internship
West's Insurance Agency
06.2023 - 08.2024
- Collaborated with staff to triage daily workflows and divert basic tasks to administrative support personnel.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Utilized technical skills to deploy a more automated policy renewal process.
Caddy
Knollwood Club
06.2021 - 08.2022
- Showed up at 6:30a every morning with a positive, "can do" attitude to earn the opportunity for a loop each day.
- Achieved A Caddy status from good reviews given to the Caddymaster by members, earning double-bagging opportunities.
- Honed customer service skills by helping club members to still enjoy their round with me even if they couldn't find the pin.
Summer Camp Counselor
The Winter Club
05.2019 - 06.2019
- Energetically participated in recess, games and physical activities with camp children.
- Deescalated conflicts among campers and sought assistance from seniors for permanent resolutions.
Education
No Degree - Marketing
University of Kentucky
05-2028
High School Diploma -
Lake Forest High School
06-2024
Skills
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Creative and resourceful
- Reliability and punctuality
- Self-awareness
Languages
French
Limited Working
Timeline
Paid Internship
West's Insurance Agency
06.2023 - 08.2024
Caddy
Knollwood Club
06.2021 - 08.2022
Summer Camp Counselor
The Winter Club
05.2019 - 06.2019
No Degree - Marketing
University of Kentucky
High School Diploma -
Lake Forest High School
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