Mack Jones
Lake Bluff,IL
Summary
Dynamic and resourceful undergrad with hands-on professional internship experience, adept at problem-solving in a collaborative setting. Demonstrated ability to enhance workflow efficiency while delivering exceptional client service. Proficient in an exclusively electronic environment and welcoming the next challenge.
Overview
5
5
years of professional experience
Work History
Paid Internship
West's Insurance Agency
Gurnee, IL
06.2023 - 08.2024
- Collaborated with staff to triage daily workflows and divert basic tasks to administrative support personnel.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Utilized technical skills to deploy a more automated policy renewal process.
Caddy
Knollwood Club
Knollwood, IL
06.2021 - 08.2022
- Showed up at 6:30a every morning with a positive, "can do" attitude to earn the opportunity for a loop each day.
- Achieved A Caddy status from good reviews given to the Caddymaster by members, earning double-bagging opportunities.
- Honed customer service skills by helping club members to still enjoy their round with me even if they couldn't find the pin.
Summer Camp Counselor
The Winter Club
Lake Forest, IL
05.2019 - 06.2019
- Energetically participated in recess, games and physical activities with camp children.
- Deescalated conflicts among campers and sought assistance from seniors for permanent resolutions.
Education
No Degree - Marketing
University of Kentucky
05-2028
High School Diploma -
Lake Forest High School
06-2024
Skills
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Creative and resourceful
- Reliability and punctuality
- Self-awareness
Languages
French
Limited Working
Timeline
Paid Internship
West's Insurance Agency
06.2023 - 08.2024
Caddy
Knollwood Club
06.2021 - 08.2022
Summer Camp Counselor
The Winter Club
05.2019 - 06.2019
No Degree - Marketing
University of Kentucky
High School Diploma -
Lake Forest High School