ALEXANDRA SMITH
Wiscasset,ME
Summary
I have 15 years' experience in retail and have spent the last 3 becoming an accomplished Assistant Store Manager. I have been successful in my time managing by demonstrating management skills such as being organized, multi-tasking, problem solving, taking on extra tasks (DEI, WBRG, community involvement) and completing them in a timely manner. I have proven that I can effectively oversee both Fresh and Center, hold a team accountable, celebrate wins, develop associates, and maintain relationships. I take pride in my ability to look ahead and be thinking of not only what needs to happen now but what needs to happen tomorrow. I am a dedicated team player who is looking to use these skills in a role that allows me to lead a store, more associates and continue to expand my knowledge of our company.
Overview
15
15
years of professional experience
Work History
Assistant Store Manager
Hannaford
05.2023 - Current
- Manage, train, develop assigned staff and support development within store and district
- Help manage financial goals- MPA, VFA's, supplies.
- Review P&L and follow up accordingly
- Review and ensure compliance of company's food and workplace safety guidelines.
- Ensure effective scheduling throughout store.
- Assist in community involvement
- Actively pursued own development by opening an SM packet.
Assistant Store Manager
Hannaford
10.2022 - 05.2023
- Manage, train, develop assigned staff and support development within the store and district
- Help manage financial goals- MPA, VFA's, supplies.
- Review P&L and follow up accordingly
- Review and ensure compliance of company's food and workplace safety guidelines.
- Ensure effective scheduling throughout store.
- Assist in community involvement
United Way Loaned Executive
Hannaford
09.2022 - 10.2022
- Serve as United Way representative
- Help campaign managers plan and run campaigns
- Deliver campaign materials to participating companies and agencies.
- Follow up/pick up of donations and unused campaign material
- Identify organizations and volunteers to be highlighted throughout campaign.
Temp Assistant Store Manager
Hannaford
10.2021 - 09.2022
- Manage, train, develop assigned staff and support development within the store and district
- Help manage financial goals- MPA, VFA's, supplies.
- Review P&L and follow up accordingly
- Review and ensure compliance of company's food and workplace safety guidelines.
- Ensure effective scheduling throughout store.
- Assist in community involvement
Assistant Store Manager Trainee
Hannaford
02.2021 - 10.2021
- Train the day to day tasks and learn the management functions within each of the departments.
- Engage total store and walk with Store Manager
- Spend time with current Assistant Store Managers on both Fresh and Center sides of the store.
- Be included in HR conversations
- Learn about ordering, merchandising, inventories, and scheduling within each department.
Manager of Customer Service
Hannaford
11.2019 - 02.2021
- Manage front end operations
- Maintain a positive attitude and environment to help support our fast, easy, friendly strategy
- Create front end schedule
- Ensure yearly trainings are done in a timely manner
- Develop current associates to help them move into the company
- Supervise the performance of all front end duties and responsibilities
Acting Manager of Customer Service
Hannaford
04.2019 - 11.2019
- Manage front end operations
- Maintain a positive attitude and environment to help support our fast, easy, friendly strategy
- Create front end schedule
- Ensure yearly trainings are done in a timely manner
- Develop current associates to help them move into the company
- Supervise the performance of all front end duties and responsibilities
Assistant Manager of Customer Service
Hannaford
11.2014 - 04.2019
- Assist in managing front end operations in accordance with standard practice
- Assisted and took over managing schedules to ensure proper staffing
- Role model and provide excellent customer service
- Help ensure training is completed in a timely manner and took a large part in training new associates
Customer Service Associate-Service Leader
Hannaford
08.2008 - 11.2014
- Operated cash registers
- Trained new associates
- Completed all point of sale opening and closing procedures
- Ensured breaks and lunches were given at the proper times throughout the day
- Actively pursued personal learning and development
Education
Some college (No degree) - Organizational Leadership
University of Southern Maine
Portland, ME2010 High School Diploma -
Mt. Ararat High School
Topsham, ME05.2010
Skills
- Team Building and Leadership
- Time management skills
- DEI and WBRG lead for D2
- Quick Learner
- Excellent communication
- Training and development
- Approachable
- Eager to learn and to help
Timeline
Assistant Store Manager
Hannaford
05.2023 - Current
Assistant Store Manager
Hannaford
10.2022 - 05.2023
United Way Loaned Executive
Hannaford
09.2022 - 10.2022
Temp Assistant Store Manager
Hannaford
10.2021 - 09.2022
Assistant Store Manager Trainee
Hannaford
02.2021 - 10.2021
Manager of Customer Service
Hannaford
11.2019 - 02.2021
Acting Manager of Customer Service
Hannaford
04.2019 - 11.2019
Assistant Manager of Customer Service
Hannaford
11.2014 - 04.2019
Customer Service Associate-Service Leader
Hannaford
08.2008 - 11.2014
Some college (No degree) - Organizational Leadership
University of Southern Maine
2010 High School Diploma -
Mt. Ararat High School