Kendall Terzich
Tuscaloosa,AL
Overview
8
8
years of professional experience
Work History
Golf Cart Taxi Driver
Joyride LLC
Tuscaloosa, AL
05.2022 - 01.2024
- Arrived on time to customers.
- Waited for passengers at designated high-volume locations such as University football games.
- Calculated rides costs, received money and returned change.
- Followed road rules to protect passengers and prevent accidents.
- Helped passengers with questions or area information such as points of interest and entertainment options.
Certified Lifeguard
Geneva Park District
Geneva, IL
04.2017 - 08.2021
- Practiced CPR and EAP on a daily basis
- Engaged in daily customer interaction and problem solving with customer issues
- Prevented injuries and minimized hazardous situations by communicating rules
- Assisted in emergency response, demonstrating knowledge of CPR, AED, and other lifesaving techniques
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
General Merchandise Associate (Seasonal)
Target
South Elgin, IL
11.2020 - 01.2021
- Packed and unpacked items to be stocked on shelves in stockrooms, warehouses and storage yards
- Completed all assigned tasks prior to shift end
- Obtained merchandise from bins or shelves
- Kept work area organized and clutter-free
- Maintained good working relationship with co-workers and management
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
Restaurant Hostess
The Turf Room
North Aurora, IL
02.2017 - 08.2017
- Pre-planned seating arrangements for large groups and reservations
- Seated guests, accounting for special requests and available seating.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Answered customer questions about hours, seating and menu information.
Restaurant Hostess and Barista
Alexanders Cafe
Saint Charles, IL
02.2016 - 08.2016
- Set-up and cleared tables at peak times to seat patrons more quickly
- Answered the phone to take delivery or pickup orders from callers
- Accommodated guests' special seating requests and needs, including extra chairs, wheelchair accessibility, and high chairs
- Assisted servers in serving beverages
- Answered phone calls, took messages, and confirmed reservations
Education
Bachelor of Science -
The University of Alabama
Tuscaloosa, AL05.2024
High School Diploma -
St. Charles North High School
St Charles, IL06.2019
Skills
- Customer Service
- Customer Satisfaction
- Product and Service Knowledge
- Organizational Skills
- Problem Solving
- Adaptability
Timeline
Golf Cart Taxi Driver
Joyride LLC
05.2022 - 01.2024
General Merchandise Associate (Seasonal)
Target
11.2020 - 01.2021
Certified Lifeguard
Geneva Park District
04.2017 - 08.2021
Restaurant Hostess
The Turf Room
02.2017 - 08.2017
Restaurant Hostess and Barista
Alexanders Cafe
02.2016 - 08.2016
Bachelor of Science -
The University of Alabama
High School Diploma -
St. Charles North High School