Bernard Kalegha
Woodbridge,VA
Summary
Customer-oriented individual with a strong desire to excel. I aim to leverage effective communication, critical thinking skills, and problem-solving abilities to provide exceptional customer service. Committed to contributing to a positive team environment and supporting the overall success of a business. Ready to showcase skills and make a valuable impact.
Overview
4
4
years of professional experience
Work History
Property Management Team Member
Irving Street LLC
03.2023 - Current
- Showcased tenacity and critical thinking while assisting in cleaning, landscaping, construction, painting etc
- Demonstrated attention to detail in accurately taking and delivering orders, including communicating with tenants to ensure their satisfaction
- Displayed leadership skills by taking the initiative in customer relations, ensuring customer satisfaction
Shoe Cleaner
Self-Employed
03.2023 - Current
- Exhibited excellent customer service skills while serving hundreds of customers
- Displayed problem-solving skills and superb knowledge of shoe cleaning by cleaning complex shoe materials such as Suede
- Demonstrated management and sales skills by increasing sales by 200% within a year and retaining 85% of all customers
Property Management Team Member
Irving Street LLC
09.2020 - Current
- Showcased proficient management skills by preserving and updating property records, including maintenance, rental, and sales information
- Demonstrated leadership and communication skills by spearheading tenant relations, ensuring their satisfaction by listening, and taking care of complaints
- Displayed excellent teamwork capabilities by assisting in gathering, examining, and summarizing account details and trends to create financial reports
Education
Bachelor of Science - Business, Concentration: Management Information Systems
George Mason University
Fairfax, VA05.2028
High School Diploma - undefined
Garfield High School
Woodbridge, VA05.2024
Skills
- SEO
- SEM
- Social media marketing
- Data-driven posts
- Data Analysis
- Excel
- SQL
- Google Analytics
- Marketing
- Innovation management
Acknowledgments
Digital Marketing: Proficient in SEO, SEM, and social media marketing, with a talent for crafting engaging, data-driven posts., Data Analysis: Experienced in utilizing Excel, SQL, and Google Analytics to deliver insightful, data-driven reports., Started and managed a social media account that generated 250k followers within a year and then made 300% profit from selling the account.
Timeline
Property Management Team Member
Irving Street LLC
03.2023 - Current
Shoe Cleaner
Self-Employed
03.2023 - Current
Property Management Team Member
Irving Street LLC
09.2020 - Current
High School Diploma - undefined
Garfield High School
Bachelor of Science - Business, Concentration: Management Information Systems
George Mason University
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