Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Klajdi Kaca

Troy,MI

Summary

Experienced HVAC Installer proficient in operations and repairs of heating, refrigeration, ventilation and air conditioning systems. Efficiency-driven, highly accurate and well-organized with open and clear communication style and self-motivated approach. Dedicated to superior service and solving problems with minimal oversight.

Overview

14
14
years of professional experience

Work History

HVAC-R Service Technician

Elite Plumbing and Heating
Troy, MI
04.2024 - Current
  • AC and Furnace installations and repairs
  • Residential Plumbing repairs
  • Repaired faulty wiring, motors, compressors, condensers, evaporators, and other components of HVAC-R systems.
  • Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
  • Inspected ductwork for leaks or blockages prior to installing a new unit.

HVAC-R Service Technician

HVAC TECH INC
New Rochelle, NY
06.2022 - 03.2024
  • Assessed efficiency of HVAC and refrigeration systems to provide feedback to customers.
  • Installed, maintained and repaired commercial refrigeration systems.
  • Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
  • Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
  • Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal, furnaces and air conditioning equipment.
  • Answered service calls to address ventilation, air conditioning and heating system issues.
  • Provided technical support to customers regarding operation and maintenance of their heating and cooling systems.

TSA Agent

Tirana International Airport
Tirane , Albania
03.2018 - 06.2022
  • Worked closely with airline personnel regarding flight schedules, boarding requirements, and other issues related to passenger safety.
  • Reviewed incident reports generated by fellow agents on duty.
  • Conducted security screenings of passengers and their baggage, ensuring compliance with TSA regulations.
  • Monitored passenger flow to ensure that travelers were efficiently processed through the checkpoint.
  • Assisted in training newly hired agents on proper screening procedures.
  • Verified documents for international travelers at customs checkpoints.
  • Operated X-ray machines and body scanners to detect prohibited items such as weapons, explosives, and drugs.
  • Utilized metal detectors and pat-down techniques when necessary during security checks.
  • Used x-ray scanners to check luggage and carry-on items for unauthorized materials.

Warehouse Manager

Bloja SH.A , Flour Factory
Tirane , Albania
04.2014 - 02.2018
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Utilized inventory management software to track stock levels and maintain accurate records.
  • Planned and implemented efficient warehousing systems for incoming and outgoing goods.
  • Monitored staff performance, identified areas for improvement, and provided training as needed.
  • Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
  • Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
  • Established transportation cost standards and economical shipping practices.

System Operations Specialist

Transport Directoriate
Tirane, Albania
01.2011 - 12.2013
  • Conducted workflow analysis, space design or cost comparison analysis.
  • Trained team members and users in newly implemented and emerging technology to enhance business productivity.
  • Maintained positive working relationship with fellow staff and management.
  • Troubleshot complex technical issues related to networks, databases, servers.
  • Maintained up-to-date documentation of all systems operations activities.
  • Analyzed system logs to identify potential areas of improvement.

Education

BBA - Business Administration And Management

Kristal University
Tirane , Albania
05-2013

High School Diploma -

Sami Frasheri
Tirane ,Albania
05-2009

Skills

  • communication
  • Microsoft
  • Web development
  • Unit testing
  • System testing
  • Critical thinking
  • Time management
  • Building automation
  • Electrical diagnostics
  • Schematic reading
  • Energy management
  • Cooling systems maintenance
  • Ventilation and air conditioning

Languages

English
Full Professional
Italian
Professional
Spanish
Limited

Timeline

HVAC-R Service Technician

Elite Plumbing and Heating
04.2024 - Current

HVAC-R Service Technician

HVAC TECH INC
06.2022 - 03.2024

TSA Agent

Tirana International Airport
03.2018 - 06.2022

Warehouse Manager

Bloja SH.A , Flour Factory
04.2014 - 02.2018

System Operations Specialist

Transport Directoriate
01.2011 - 12.2013

BBA - Business Administration And Management

Kristal University

High School Diploma -

Sami Frasheri

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Klajdi Kaca