Klara Aster Jarolimova
Chicago,IL
Summary
An innovative principal product designer leading cross-functional teams while building complex and intuitive products
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Experience Designer
Verizon
06.2023 - 08.2024
- Conducted research for migrating 10M users to a new individual profile experience, and helped drive the onboarding communication experience strategy.
- Led expansion of service-design toolkit by researching, and workshopping a new ecosystem mapping process, recruiting a team of 15 key stakeholders.
- Created research briefs and conducted unmoderated and moderated usability and a/b tests via UserTesting and FigJam, iterating upon designs and interactive prototypes.
Senior UX Designer
Lokion
Memphis
03.2022 - 12.2022
- Provided design and research, advocating for user-centered methodologies.
- Executed ideation workshops and monthly UX meetups to keep the team abreast of new industry trends and research methods using the Miro platform.
- Created new experiences for Ducks Unlimited, focusing on educational interaction design within the networking system for hunters and conservationists.
UX Designer & Researcher
Rotary
Evanston
10.2019 - 03.2022
- Managed human-centered design, research, and strategy, significantly enhancing networking, voting, and onboarding platforms for global humanitarian projects.
- Introduced methods to better connect mentors with new volunteers.
- Coached teams of 5-10 on user-centered research and design methods to help facilitate informed, evidence-based design decisions through moderated usability tests, journey mapping, personas, and empathy mapping.
Product Designer
Sertifi
Chicago
02.2019 - 10.2019
- Managed design, branding, and UX strategy to help the growth of user-centered practices across the company, increasing direct user engagement by 60%.
- Recruited an internal cross-functional team of 5-10 key stakeholders to implement a usability testing program of low-high fidelity wireframes and interactive prototypes.
- Wrote a testing and communication script for moderated usability tests, and conducted workshops to ideate on user journey maps and design solutions.
- Synthetized results for the founders and CTO with proposed design solutions.
Senior UX Designer
Elkay
Oak Brook
04.2014 - 02.2019
- Redesigned landing pages to reduce the bounce rate from 23% to 0.14%.
- Ethnography studies and testing resulted in a 25% increase in user engagement.
- Led design of order management portal and dashboards for both B2B and B2C clients, resulting in 91% of users rating it as extremely user-friendly and intuitive.
- Led expansion of UX process, mentoring digital teams of 10-20 on design thinking, new collaboration systems and consistent component libraries.
- UX research and design, success metrics via Google Analytics, usability testing via UserTesting, IA Studies via Optimal Workshop, a/b tests, first click, and surveys.
Education
Certification - AI for Healthcare
Stanford University
Remote11-2025
MS - Business IT, HCI Capstone
DePaul University
Chicago, ILLINOIS12.2016
BA - Graphic Design, Mass Media
UNC Charlotte
Charlotte, NORTH CAROLINA05.2007
Skills
- User Experience and Research
- Data Analytics
- Problem Solving
- Service Design
- Accessibility
- Prototyping
- Design Systems
- Figma, Sketch, Axure, Zeplin
- Communication Skills
- HTML/CSS
- Miro, Mural
- UserTesting, Maze
- Dovetail, Glassbox
- Conducting Workshops
Accomplishments
- Challenge Setter/Designer, CERN Hackathon, 2019/20, Anti-trafficking/healthcare.
- Super Mentor Distinction, ADPList, 2023, Voted as top 1% of global UX mentors.
- Patent Pending in AI, 2023, AI for Recommendations via Group Messaging.
- NCAA Division I Athletic Director's List, 2003, Academic Recognition for Athletes.
- Published Author, 2025, Synchronicity of Melanoheliophobia.
- Scholastic Award in Art, 2001, Installation Piece for Charlotte Douglas Airport.
Certification
Interaction Design Foundation, UX Management Strategy, Service Design, How To Design for AI, UX Research Methods
Languages
English
Native or Bilingual
Spanish
Limited Working
Czech
Native or Bilingual
French
Elementary
Slovak
Professional Working
Timeline
Senior Experience Designer
Verizon
06.2023 - 08.2024
Senior UX Designer
Lokion
03.2022 - 12.2022
UX Designer & Researcher
Rotary
10.2019 - 03.2022
Product Designer
Sertifi
02.2019 - 10.2019
Senior UX Designer
Elkay
04.2014 - 02.2019
MS - Business IT, HCI Capstone
DePaul University
Certification - AI for Healthcare
Stanford University
BA - Graphic Design, Mass Media
UNC Charlotte
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