Klara Ekelund

• Creating my own web based HTML5 Virtual Classroom software with a plugin to be used with Firefox and Chrome
• Website is being relocated to another high powered server and software is being rewritten
• Company is undergoing restructuring
• This is an ongoing project and one that I am very passionate about, persistence and dedication will be rewarded once this project is complete
• I am still representing the company as required, including attendance of important functions and industry events
• Advanced skills in HTML5
• Strong ability to organize effectively, solve problems quickly and communicate clearly
• Leadership skills, including the ability to manage time effectively

Fast paced 3 star Michelin restaurant. This was a very remote location . I ran two separate didh pits at the same time which was challenging when it was very busy.

This was a summer seasonal position.

I treated every guest s a rock star and gave excellent service to everyone.

On at least one occasion we had a total blackout. I managed to turn this into a fun event for my guests by keeping them in good spirits while they waited for their turn on the makeshift buffet line. I served drinks, played board games with them and served red wine which did not need to be chilled.

All the guests thanked me and said they had a wonderful time.

• ADT retention and Account Manager
• First line of defense in safeguarding the lives and property of the customers
• Provided efficient solutions with the goal to have a one-time resolution for every caller
• Customers were calling to cancel their accounts, offered them various options such as system upgrades and rate reductions to keep their accounts with ADT
• Qualified in top tier commissions for the whole department