Klaren Ann Blanch
San Jose,CA
Summary
- Experienced Intake and Staffing Coordinator adept at directing efficient and high-quality patient care programs.
- Conflict resolution specialist skilled in finding balanced solutions
- Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills.
- Effective Staffing Specialist with over 8 years of experience in talent acquisition.
- Strong communicator known for effectively engaging with employees, clients, and management teams.
- Highly organized and motivated employee with a strong focus on time management and organizational skills. Excels in adapting to various environments and consistently delivers exceptional results.
Overview
12
12
years of professional experience
Work History
Intake and Staffing Coordinator
Warm Springs Home Health
Fremont, CA
04.2016 - Current
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Collaborated with clinical and administrative staff to meet patient needs.
- Completed insurance verifications and claim forms for patient intake and processing.
- Compiled information from patients, caregivers, or family members to identify care concerns.
- Troubleshot and resolved complex customer service issues to enhance patient and family experience.
- Compiled physical and digital documents, charts and reports.
- Coordinated and planned work shift schedules according to availability.
- Kept track of timekeeping responsibilities and employee time-off requests when completing schedules.
- Worked with human resources teams to align staffing decisions with regulatory standards.
Policy Coordinator
Philhealth
Quezon City, Philippines
04.2012 - 02.2016
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
Education
Bachelor of Science - Nutrition And Dietetics
Centro Escolar University
Manila, Philippines03.2012
Skills
- Evaluating Quality of Care
- Building Rapport and Credibility
- Organized and Detail-Oriented
- Client Confidentiality and Data Security
- Clerical and Filing Support
- Forms and Spreadsheet Creation
- Schedule Coordination
- Reliability and Dedication
- Time Management and Prioritization
Timeline
Intake and Staffing Coordinator
Warm Springs Home Health
04.2016 - Current
Policy Coordinator
Philhealth
04.2012 - 02.2016
Bachelor of Science - Nutrition And Dietetics
Centro Escolar University
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