Klarisa Montana
Tempe,Arizona
Overview
5
5
years of professional experience
1
1
Certification
Work History
Event Supervisor
Part-Time PRO EM National Event Service
08.2023 - Current
- Provides direct supervision during events
- Clocking in and out event staff during each event
- Communicate with command when needed during events
- Address and resolve any issues that arise during event, such as technical difficulties, staffing shortages, or guest complaints
- Communicate with event staff and participants to ensure everyone is informed and working effectively
- Ensure safety and security of all attendees, coordinating with security personnel and managing crowd control if necessary
- Gather feedback from attendees and staff to assess event’s success and identify areas for improvement
- Prepare and submit reports on the event's outcomes and any incidents or issues encountered
- Account for and manage the return of all equipment and materials used during the event
- Maintain accurate records of event details, contracts, and communications.
Instructional Assistant
Arion Care Solutions LLC
09.2021 - Current
- Guides special needs students in a one-on-one environment
- Raises child performance scores through listening, setting reachable, engaging goals, and advocating for the children
- Worked collaboratively with speech therapists, physical therapists, and other providers to integrate key training into lesson plans
- Plans and implements individual lesson plans based on deep and ongoing assessments of each student’s needs.
Department Human Resources Specialist- Enterprise Technology
Arizona State University
02.2024 - 07.2024
- Perform all activities associated with Department Time Administrator to ensure accurate and timely recording of exceptions and positive time for ASU ET
- Perform routine payroll reconciliation in coordination with payroll end dates
- Identify overpayments/underpayments for appropriate action; process and approve payroll corrections from data analytics reports
- Maintain appropriate personnel records for ET employees
- Perform and assist with monitoring of student worker hours and federal work-study eligibility
- Post student worker job positions on ASU website and handle onboarding paperwork for those selected for positions
- Participate in internal and external audit requests
- Work closely with ET leadership and ASU Office of Human Resources to coordinate all departmental human resource activities to ensure adherence to ET and university policies.
Department Human Resources Specialist- School of Sustainable Engineering and the Built Environment
Arizona State University
07.2023 - 02.2024
- Processed high volume of payroll transactions and activities for 200 employees which includes creating offer letters, processing, and approving academic and non-academic hires, renewals, and terminations
- Supervise department HR student workers
- Creates and modifies positions and including account funding
- Identifies overpayments/underpayments for appropriate action; processes and approves payroll corrections
- Assists in managing human resource processes, procedures, internal controls, and payroll quality
- Coordinates and manages personnel searches including applicant evaluation and hiring
- Participates in internal and external audit requests
- Compiles source documents for payroll reconciliations and respond to questions and additional requests
- Resolves and investigates payroll discrepancies using reporting tools (Data Warehouse, Analytics)
- Works closely with school administration to develop and implement all departmental human resource activities to ensure adherence and compliance of college and university policies, practices, and regulations.
Human Resources Customer Service Specialist/ Record Rep
Arizona State University
03.2022 - 07.2023
- Provides enhanced client service and assists with self-service activities upon receiving inquiries from current, former and future employees, and retirees
- Provides resolution of general HR issues at the front desk for walk-in clients and/or referral to appropriate specialists for complex issues
- Communicating effectively through email, phone calls, and in person to respond to questions regarding HR procedures and policies
- Develops comprehensive understanding of HR Service Center operations and university policies
- Performs special projects and any other duties as assigned
- Utilizing software including PeopleSoft, Kenexa BrassRing, Google Docs, ASU Dashboards, Microsoft Word, Microsoft Excel, and Microsoft Outlook
- Accepts, reviews for completion, and date stamps all Human Resource paperwork received on a walk-in basis
- Having an organized schedule through bookings for 40 domestic and international appointments daily for incoming employees to complete the I-9 process
- Reviews for completion, separates, sorts, date stamps and files confidential documents maintained in personnel records appropriately, including New Hire Packages, to ensure compliance with applicable regulations
- Performs routine clerical activities to provide for the efficient daily operations of the department; maintains files current and accurate for easy retrieval/access; help applicants as needed to facilitate completion of application process.
Resource Instructional Assistant
Kyrene – Colina Elementary School
08.2020 - 03.2022
- Guides special needs students in one-on-one environment
- Raises child performance scores through listening, setting reachable, engaging goals, and advocating for students
- Worked collaboratively with speech therapists, physical therapists, and other providers to integrate key training into lesson plans
- Plans and implements individual lesson plans based on deep and ongoing assessments of each student’s needs.
Junior Varsity Girls Soccer Coach
Seasonal Kyrene, Akimel A-al Middle School
10.2021 - 02.2022
- Teach fundamentals of offense and defense in daily practice sessions
- Maintain an active team roster
- Conduct and supervise team practice
- Plan and organize soccer drills
- Attend all scheduled soccer games and practices
- Making sure all players follow team, school, and sports guidelines.
Service Agent II, Trauma
American Red Cross
09.2019 - 08.2020
- Contact blood donors using dialer system to recruit blood donations
- Use information from multiple computer systems simultaneously to target appropriate blood drives for donors, update donor records as needed to record outcomes of calls
- Scheduled appointments while providing positive service experience to maximize donor show rates, comfortable with cold calling
- Utilized working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates while following process and appropriate scripting for conducting calls.
Education
Bachelor's Degree of Interdisciplinary Studies - Family Studies and Human Development
University of Arizona
06.2025
Skills
- Attention to detail
- Microsoft office suite
- Time management
- Organization and prioritization
- Adaptability and flexibility
- Training and mentoring
- Expectation setting
- Customer Relations
Certification
- ASU Emerging Supervisor Program, 2024-02-01
- CPR and First Aide Certified, 2023-08-01
- State of Arizona Food Handlers Certificate, 2022-09-01
Timeline
Department Human Resources Specialist- Enterprise Technology
Arizona State University
02.2024 - 07.2024
Event Supervisor
Part-Time PRO EM National Event Service
08.2023 - Current
Department Human Resources Specialist- School of Sustainable Engineering and the Built Environment
Arizona State University
07.2023 - 02.2024
Human Resources Customer Service Specialist/ Record Rep
Arizona State University
03.2022 - 07.2023
Junior Varsity Girls Soccer Coach
Seasonal Kyrene, Akimel A-al Middle School
10.2021 - 02.2022
Instructional Assistant
Arion Care Solutions LLC
09.2021 - Current
Resource Instructional Assistant
Kyrene – Colina Elementary School
08.2020 - 03.2022
Service Agent II, Trauma
American Red Cross
09.2019 - 08.2020
Bachelor's Degree of Interdisciplinary Studies - Family Studies and Human Development
University of Arizona
- ASU Emerging Supervisor Program, 2024-02-01
- CPR and First Aide Certified, 2023-08-01
- State of Arizona Food Handlers Certificate, 2022-09-01
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