Summary
Work History
Education
Skills
References
Timeline
Generic

Klarissa Alaniz

Orange Grove,Texas

Summary

Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.

Work History

Department Manager

Walmart
Orange Grove, TX
08.2023 - 01.2024
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Worked closely with sales associates to complete tasks.
  • Participated actively in strategic planning sessions with top executives from different divisions.
  • Recruited and trained new employees to meet job requirements.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Followed safety protocols and company processes and procedures.
  • Monitored daily sales figures to track trends in customer buying behavior.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Assigned work and monitored performance of project personnel.
  • Delegated work to staff, setting priorities and goals.
  • Understood and followed oral and written directions.

Education

High School Diploma -

Orange Grove High School
Orange Grove, TX
05-2018

Skills

  • Customer Service
  • Logistics Planning
  • Cost Planning
  • Team Supervision
  • Performance Management
  • Retail
  • Coaching and Mentoring
  • Training and Mentoring
  • Department Leadership

References

References available upon request.

Timeline

Department Manager

Walmart
08.2023 - 01.2024

High School Diploma -

Orange Grove High School
Klarissa Alaniz