Klarissa Herrera
Uvalde
Summary
Skilled Online Personal Shopper with a strong background in retail. Exceptional knowledge of customer service, and online shopping. Demonstrated ability to understand client needs and provide the quickest experiences. Improved online sales through personalized recommendations and client relationship management.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Walmart
Uvalde
10.2021 - Current
- Maintained accurate records of orders, returns, exchanges and payments.
- Analyzed consumer feedback data to understand customer needs better.
- Provided excellent customer service by responding promptly to inquiries and complaints.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Education
High School Diploma -
Crystal City High School
Crystal City, TX06-2021
Skills
- great customer service
- Client communication
- Problem solving
- Attention to detail
- Time management
- Process improvement
- Filing and recordkeeping
- Adaptability and flexibility
- Valid Driver's license
- Reliability
- Observational
Timeline
Online Personal Shopper
Walmart
10.2021 - Current
High School Diploma -
Crystal City High School