Klaudia XHANI
Dunedin,Florida
Summary
Medical Records Clerk in the Quality Assurance Department with over 5 years of experience, managing patient health files in healthcare facilities. Organized and coordinated individual, committed to adhering to HIPPA privacy policies. Associate degree in Biology- Allied Health, continuing education in Dental Hygiene. Meticulous attention to detail and a commitment to delivering work of the highest quality and accuracy. Dynamic professional with a proven track record of driving innovation and exceeding expectations in fast-paced environments, poised to deliver exceptional results and organizational success.
Overview
12
12
years of professional experience
Work History
Health Information Management Technician
Bay Care Hospital System
07.2024 - Current
- Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
- Secured confidential patient information from unauthorized access.
- Retrieved medical data for physicians and patients.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Upheld HIPAA regulations and standards for protecting patient information.
- Prepped records and organized them for scanning.
- After scanning, I reviewed the digital records, to ensure that the images have the highest quality, and correct any mistakes.
- Validated the records to meet specific compliance standards.
- Running to different floors of the hospital to pick up discharged charts and process them in a timely manner.
- Knowledge in using EHR/EMR systems.
- Answering phone calls, Releasing or requesting medical records to different hospitals, facilities.
- Memorizing bar codes for each document to enter while prepping documents.
- Effectively collaborating with others to achieve common goals.
- Keeping responsibility while prepping, scanning, quality control and validating, my work and my coworkers.
Medical Records Clerk
Ezra Medical Center
10.2018 - 03.2024
- Maintained accurate and organized electronic medical records for multiple patients in compliance with HIPAA regulations.
- Purged outdated files.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Reviewed and updated patient information including medical history, test results, and treatment plans in a timely manner.
- Assisted in retrieving and filing medical records for use by healthcare providers and insurance companies.
- Releasing medical records, to patients, physicians, insurance companies, litigation, hospitals, life insurance companies.
- Chart reviewing preparation every 3 months, for quality assurance purposes.
- Conducted regular quality assurance checks to ensure the integrity and confidentiality of patient records.
- Collaborated with healthcare staff to facilitate efficient record-keeping and information sharing for optimal patient care.
- Analyzing HEDIS data for quality improvement in our healthcare organization.
- Measuring performance in areas such as clinical quality, patient safety, and service.
- Experience in registering patients in patient portal chart, for accessing their medical records.
- Streamlined day to day office processes to long-term goals.
- Evaluating processes and workflows to identify inefficiencies, bottlenecks, and areas for improvement.
- Proving training and guidance to employees on quality standards, and to ensure compliance across the organization.
- Problem solving and root cause analysis.
- Delivered high level of customer service, using active listening and engagement skills.
- Kept department clean, organized and professional.
- I developed a self-training program using PowerPoint for boarding new employees.
Counter Server
Georgias Pizza
03.2015 - 11.2016
- Proficient in taking customer orders accurately and efficiently in a fast-paced environment
- Skilled in preparing and serving a wide variety of pizza toppings and styles according to customer preferences
- Knowledgeable in maintaining cleanliness and organization in the kitchen and dining area to ensure a safe and pleasant dining experience
- Experienced in handling customer inquiries, complaints, and special requests with professionalism and a positive attitude
- Collaborated effectively with team members to ensure timely and accurate delivery of orders to customers
- Ensured proper storage and rotation of ingredients to maintain freshness and quality of pizzas
- Demonstrated strong multitasking skills to handle peak hours and busy shifts efficiently
- Used cash register to perform cash, credit and debit transactions per day.
Municipal Government Assistant
City Hall Korce
04.2013 - 01.2015
- Assisted in coordinating meetings, preparing agendas, and taking minutes for municipal board meetings
- Managed communications with various stakeholders including community members, government officials, and other agencies
- Conducted research and prepared reports on various municipal projects and initiatives
- Provided administrative support to municipal department heads and assisted with budgeting and procurement tasks
- Supported implementation of local ordinances and regulations, ensuring compliance and enforcement effort
- Maintaining records, files, and databases related to municipal operations.
- Assisting with public announcements, social media updates and other forms of municipal communication.
- Assisting Mayor with the required tasks, such as meetings, emergencies, preparing and managing documents.
Education
Associate Degree - Biology-Allied Health
Kings Borough Community College
2001 Oriental Blvd, Brooklyn, NY 1123502-2024
Skills
- Problem Solving Skills
- Time Management
- Teamwork/ Collaboration
- Customer Service Orientation
- Technical Skills
- Multilingual
- Leadership Skills
- Critical Thinking
- Great Communication Skills
- Attention to Detail
- Security Procedures
- Cash Handling
Languages
Albanian
Advanced (C1)
Greek
Intermediate (B1)
English
Advanced (C1)
Software
Microsoft Office
Excel
Nextgen EHR
Timeline
Health Information Management Technician
Bay Care Hospital System
07.2024 - Current
Medical Records Clerk
Ezra Medical Center
10.2018 - 03.2024
Counter Server
Georgias Pizza
03.2015 - 11.2016
Municipal Government Assistant
City Hall Korce
04.2013 - 01.2015
Associate Degree - Biology-Allied Health
Kings Borough Community College
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